Salmonella ruins holiday at the ClubHotel Riu Bambu

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The team at Your Holiday Claims has heard from a guest who is seeking compensation after contracting salmonella at the ClubHotel Riu Bambu.

They said they suffered from diarrhoea and stomach cramps while at the hotel earlier this month. After seeing their doctor, it was confirmed that their illness was caused by salmonella.

Other guests have taken to TripAdvisor to review the hotel after suffering illness during their holidays.

A holidaymaker from London used the site to warn, “do not go there”, they added: “We found a lot of dirty plates, cups, cutlery etc. Food was almost always the same and really tasteless.

“In the entire resort there was a stench (even water was stinky). Me and my boyfriend were very careful with food, we even used only bottled water to brush our teeth, but he got sick anyway.”

Another guest said: “Stayed here for a five day vacation. One week later, I am still sick. Ive had to call off work for the last two days because I am so sick. The food was not good. The room was disgusting.”

We previously reported on illness at the hotel after guests noted sickness and poor food standards on TripAdvisor earlier in the year.

Tracy Stansfield, an experienced travel law solicitor at Your Holiday Claims, said: “It is worrying that we have received an enquiry from a guest who has been ill at this hotel quite recently, especially after reading reports of illness at the resort just a few months ago.

“We have successfully settled a number of holiday illness claims against this resort, including that of a Birmingham holidaymaker who received over £2,000 in compensation after contracting salmonella at the resort in 2015.

“I would encourage anyone who has had their holiday at the ClubHotel Riu Bambu ruined by illness in the last three years to give us a call to discuss making a claim for compensation.”

Holiday ruined by illness?

Our team has over 50 years combined experience in the travel law industry and has successfully obtained compensation for clients across the UK who have been ill or had an accident abroad.

To speak to an expert today, call us on 0330 100 2851, or complete our online contact form to have us call you back.

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If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

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If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
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Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
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Salmonella ruins holiday at the ClubHotel Riu Bambu