Holidaymakers have reported falling ill on holiday at the Luxury Bahia Principe Cayo Levantado in the Dominican Republic.
Visitors to the hotel have stated that doctors confirmed they had contracted salmonella food poisoning during their stay.
Despite many positive reviews, a number of holidaymakers have commented on TripAdvisor after falling ill at the resort.
One hotel guest said: “The food was not great. The presentation was stellar, but the actual food quality was poor.
“On our last day my husband and I began to suffer from with some mild ‘tummy troubles’. After ten days, I finally went to the doctor who ran tests, and salmonella was my confirmed diagnosis. My husband and I didn’t eat anywhere besides the hotel, so the doctor said we probably got it from the resort.
“This was very disappointing as it can take your body/digestive system a few months to get back to normal.”
Others have stated that “sanitary conditions are sketchy”, after they “witnessed chicken, pork, and beef left sitting in water by the grill in 90 degree temps”.
Another holidaymaker reported that they continued to suffer an illness on their return home from the resort.
They commented: “The hotel was beautiful and the beach was so peaceful and quiet, however the only huge downside was that I returned home with a parasite.
“I was sick and on medication for a good 10 days upon my return and my doctor told me that I had most likely picked it up at the hotel since we didn’t leave the grounds.
“Apparently they really need to take better care of their food.”
Anne Thomson, Head of Travel Law at Your Holiday Claims, commented on the reports: “I have recently read numerous reports online of holidaymakers falling ill at the Luxury Bahia Principe Cayo Levantado.
“Both the hygiene standards and the quality of the food has been questioned by hotel guests who have suffered illness during their stay.”
“I would sincerely hope that the hotel management and tour operators thoroughly investigate the reported issues relating to the food and hygiene standards at the hotel.
“Suffering salmonella or any other illness can easily ruin a holiday and also result in costly medical expenses being incurred.
“I would urge anyone who has fallen ill on holiday at the Luxury Bahia Principe Cayo Levantado to contact Your Holiday Claims. We can offer you friendly, expert advice and discuss the merits of bringing a claim,”
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