The road to sickness at El Dorado Royale?

Upset stomachs and food poisoning are said to have plagued recent guests at the five-star El Dorado Royale, a spa resort by Karisma in Mexico.

If you’ve fallen ill on holiday in Mexico in the past 3 years, the experienced team at YourHolidayClaims is on hand to help you make a claim for the compensation that you deserve.

To talk directly to a member of our specialist team today, call us now on 0330 100 2851.

Or, if you don’t have time to talk right now, you can make your holiday claim online.

Suspected cyclospora outbreak at El Dorado Royale

Holidaymakers receive medical attention for severe sickness in suspected cyclospora outbreak
Food on offer labelled “tepid” and “cold”
YourHolidayClaims are currently handling numerous claims for food poisoning in Mexico

It appears that the adults’ only El Dorado Royale has joined the unenviable list of Riviera Maya resorts to be hit by a sickness outbreak.

According to reports on TripAdvisor, guests who stayed at the resort in September and October 2016 have been plagued by vomiting and upset stomachs.

One holidaymaker even claims to have been hospitalised with severe dehydration from an “infectious parasite”.

Other guests ruminated that the cause of their “upset stomachs” may indeed be food related with the food on offer described as frequently “tepid [and] some actually cold”.

Our holiday illness experts opinion

“Mexico has proved to be something of a holiday horror hotspot this year.

“The Riviera Maya region featured prominently in the national press this summer as news of an outbreak of the parasite cyclospora cayetanensis spread.

“From the online reports, it appears that the El Dorado Royale has failed to escape the outbreak and I urge anyone who has suffered from sickness at the resort to come forward and seek legal advice from YourHolidayClaims by calling our helpline on 0330 100 2851.”

Anne Thomson
Head of Travel Law

Don’t miss out on the compensation you deserve

At YourHolidayClaims, our dedicated solicitors have over 50 years’ combined experience in travel law and are on hand to help you make a claim for the compensation you deserve.

If you believe you could be entitled to make a claim, call our dedicated holiday claims team today on 0330 100 2851.

Or, if you would prefer a call-back, you can start your claim by completing our online contact form

Check out our latest Mexico success stories

Sue Robinson

Solicitor

Lucy Johnson

Solicitor and Litigation Manager

Leigh Carroll

Litigation Executive

Darren Bibby

Litigation Executive

Danielle Burnie

Litigation Executive

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Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Sue Robinson

Solicitor

Lucy Johnson

Solicitor and Litigation Manager

Leigh Carroll

Litigation Executive

Darren Bibby

Litigation Executive

Book your call with one of our holiday claims experts

If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.

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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.

Bryonie and Trevor Price

I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.

Jacqui Taylor

Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.

Emma Sheridan

I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.

Dave Robertson

Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.

Christopher Whitwell

We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.

Dianne Cherry