Poor hotel hygiene and sickness reportedly scuppers stays at the Riu Palace Macao

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Poor hotel hygiene and sickness reportedly scuppers stays at the Riu Palace Macao

Whilst researching into possible outbreaks of illness at worldwide all-inclusive resorts, the YHC team found numerous complaints which have been made by former guests of the Riu Palace Macao.

If you Dominican package holiday has also been ruined by an illness which lasted for at least one week, then you may be able to make a claim for holiday illness compensation!

To get your no win no fee claim on track today, simply answer a few quick questions regarding your case on our simple online enquiry form.

Or if you would rather discuss the claims process in more detail with one of our dedicated legal experts, you can do so by calling our holiday illness helpline on 0330 100 2851.

“Hygiene issues” at the Riu Palace Macao revealed by numerous holidaymakers

  • “Tummy bug” apparently blights multiple visits to the Dominican hotel
  • Some recent guests forced to seek medical attention on their return home
  • This is the second time in less than a year that widespread stomach illness has been reported at this resort

The travel law specialists here at YourHolidayClaims are aware of a possible illness outbreak which has recently occurred at the Riu Palace Macao, Dominican Republic.

This comes after some former visitors of the five star resort commented on how their trip was ruined by sickness on TripAdvisor, such as one Manchester holidaymaker who posted:

“[I] recently returned from a 2 week holiday. [I] flew with TUI from Manchester.

“After the first day [I] suffered severe stomach cramps and diarrhoea. Obviously we only used bottled water and we took our own beer kegs… cleaning them out ourselves each day with bottled water.

“Another major issue was [that] nowhere in the hotel [had] any hand sanitizer stations, especially at the entrance to the restaurants. Very odd for a 5 star hotel.

“Another concern with the restaurants [was that] no food was ever covered and [I] never saw any temperature checks”.

Furthermore, unnervingly it would seem that more holidaymakers have also succumbed to illness whilst staying at the Riu Palace Macao. Another recent guest of the TUI promoted resort revealed:

“The down side was after 2 days in the hotel I developed a bad tummy bug.

“[This] plagued me on and off [for] the whole 2 weeks. We also heard off other visitors being ill with the same ailment.

“I have been home now [for] almost 1 week and [Im] still suffering, so a doctors appointment [will be needed] tomorrow once they open up”.

Our expert opinion

“It is obviously disappointing to read of hard-earned holidays that have been ruined by illness at the Riu Palace Macao.

“Our experts first raised concerns regarding hygiene standards at the resort in June 2016. Also at that time, guests believed that undercooked and cold food was responsible for their suffering.

“Here at YourHolidayClaims our dedicated holiday helpline remains open, offering tailored legal advice and support to anyone who has been unfortunate enough to fall ill on a package holiday within the last three years.

“Contact our team to find out whether or not we can help you”.

Danielle Burnie
Litigation Executive at YourHolidayClaims

YourHolidayClaims: industry leaders on your side

For more information on how we can help you make a hassle-free claim for food poisoning in the Dominican Republic, contact YourHolidayClaims today

To speak to a friendly and knowledgeable member of our travel law team about making a claim, just call us on 0330 100 2851 now.

Alternatively if you cant discuss your claim over the phone right now, you can arrange for us to contact you at a more suitable time by starting your claim online.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
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Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
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Poor hotel hygiene and sickness reportedly scuppers stays at the Riu Palace Macao