A British holidaymaker has recently contacted the experts at Your Holiday Claims seeking compensation after illness ruined their stay at the adults’ only Sensimar Los Gigantes hotel, Tenerife.
- Many holidaymakers said to have fallen ill with diarrhoea and vomiting
- Doctor-led care required for some guests
- “The hotel, including the pools and the restaurant, is infested with flies,” claims one guest
If illness has ruined your all-inclusive stay at the Sensimar Los Gigantes, contact the experts at Your Holiday Claims today and make a no win, no fee claim for compensation.
You could be owed anything between £770 and £43,890. Our no win, no fee agreement means that you will never be left out of pocket, no matter what the outcome of your claim.
Call 0330 100 2851 now and see what your claim is worth.
Illness outbreaks continue at the Sensimar Los Gigantes
Your Holiday Claims have been contacted by a British holidaymaker reporting to have fallen ill at the Sensimar Los Gigantes hotel, Tenerife.
This latest illness report comes just days after Your Holiday Claims reported on a widespread illness outbreak at the four-star hotel.
Guests at the hotel have complained of suffering from diarrhoea, vomiting and cramps during their stay at the Thomson promoted hotel.
In a particularly alarming report on TripAdvisor, one guest complained of falling seriously ill with “gastroenteritis” contracted at the hotel.
She stated, “On the 4th day I became violently sick with diarrhoea as well … I became increasingly sick and weak with a headache.
“At one point I was unable to speak. I was ill for 36 hours, unable to get out of my bed. From then onwards, I ate nothing in the hotel and was only able to sip water.”
Alarmingly, the holidaymaker reports that her husband also contracted gastroenteritis at the resort. She claims that their return flights to the UK had to be cancelled due to the severity of the illness.
Another holidaymaker claims, “there was a significant problem with flies.”
“For whatever reason there seemed to be an infestation around the pool area and in the restaurant and we couldn’t see any attempts to resolve this on the part of the hotel,” they continued.
Anne Thomson, head of travel law at Your Holiday Claims commented: “It is distressing to hear British holidaymakers have been stricken by illness at the Sensimar Los Gigantes.
“The reports of illness at the hotel suggest that there has been an issue with food preparation and storage dating back a number of months.
“It is not too late to claim the compensation you deserve following holiday illness in Tenerife. Provided your stay was within the last 3 years and formed part of an all-inclusive package, Your Holiday Claims can help you make a no win, no fee compensation claim.”
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