Recently returned guests are reporting to have suffered from illness and poor hygiene at the five-star Royalton White Sands in Jamaica.
- Sickness and diarrhoea plagues hotel guests
- Guests left without running water
- Holidaymakers claim smell of raw sewage was prevalent throughout hotel
Do not accept illness as part of your package holiday at Royalton White Sands. If you have fallen ill at this resort within the last three years, fight back and claim the compensation you deserve.
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With our legal experts on your side, you could receive anything between £770 – £43,890 in a successful claim. No win no fee.
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Guests report no water, sewage issues and illness at Royalton White Sands
Marketed as perfect for a destination wedding, the Thomson Platinum Royalton White Sands appears to have left guests decidedly blue as recent travellers report shocking lapses in hygiene standards on TripAdvisor.
In a particularly alarming report, one guest who stayed at the complex in October 2016, states that access to running water to clean was a real issue at the hotel:
âNO HOT WATER FOR THE WHOLE HOLIDAY!!!
âIn the end people were worried about sanitation, health and safety and general hygiene as there was no hot water to wash with.
âSome days there was no water at all, which brought to question how they were cleaning the dishes/cutleryÂ etc. Let alone washing salad. Very worrying.â
Food hygiene has also been highlighted as cause for concern by another October guest who states that a âlot of the people inÂ ourÂ party had diarrhoea or wereÂ sickÂ toÂ ourÂ stomachsÂ while at the resort I believe from the food.â
Other recent guests have commented that a smell of sewage was clearly discernible throughout the 352-room resort with one holidaymaker claiming that âwe’d return to our room to findÂ faecesÂ floating around the toilet, not ours may I add.â
Anne Thomson, head of travel law at Your Holiday Claims commented: âFrom all reports, it appears that numerous breakdowns in standards have occurred at Royalton White Sands. When such breakdowns occur, there is a real risk that outbreaks of illness can occur.
âI would strongly encourage anyone who has had their Jamaican holiday ruined by illness at Royalton White Sands to come forward and speak to the dedicated claims team at Your Holiday Claims.
âIllness should never be an added extra in your holiday â assert your legal right and claim the compensation you deserve.â
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