Holidaymakers staying at the Steigenberger Aqua Magic in Hurghada, Egypt have experienced symptoms including vomiting and diarrhoea.
Many have commented on TripAdvisor reporting poor food hygiene standards which they believed to be the cause of illness at the hotel.
Here at Your Holiday Claims, we have received enquiries from holidaymakers who have fallen ill at the Steigenberger Aqua Magic both in April 2015 and throughout the summer months of 2014. We have spoken to families whose stays at the hotel were ruined by gastric illness.
One recent guest described the ârestaurant areaâ as a âdisgrace with very poor hygieneâ. They added that the âfood was of a very poor state and what was reasonable was never hotâ.
Others have stated that the âhygiene in the restaurant was disgustingâ, adding that the âhotel needs to take a good look at its restaurant facilities.â
A hotel guest claimed: âI have eaten in all-inclusive establishments all over the world and this has to be the worst.
âEveryone in our party had diarrhoea and vomiting and we know many guests who experienced the same. One guest was charged £150 by the doctor for antibiotics and a consultation.â
Tracy Stansfield, an experienced holiday claims solicitors at Your Holiday Claims, commented: âWe are continuing to read reports of illness on holiday at the Steigenberger Aqua Magic.
âThe reports of poor hygiene standards and undercooked food at the hotels restaurants are particularly concerning. When undercooked or contaminated food is served, there is a risk of holidaymakers being exposed to serious illness.
âI hope the tour operators and hotel management will investigate any reports of illness in order to prevent further outbreaks of from occurring.
âAnyone who has been affected by illness at the Steigenberger Aqua Magic can contact the expert team at Your Holiday Claims to discover whether they may be able to make no win no fee claim for compensation.â
Contact Your Holiday Claims today
For more information on how we can help you make a successful claim for compensation, contact Your Holiday Claims today.
Speak to one of our holiday claims experts by calling 0330 100 2851, or simply complete the online contact form and we will be in touch as soon as possible.