In recent weeks the Paradisus Princesa del Mar resort in Varadero, Cuba, has been subject to multiple complaints of illness from disgruntled former guests of the hotel.
If you have had what was supposed to be a dream package holiday ruined by sickness within the last three years, then you could be entitled to thousands of pounds in holiday illness compensation!
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âDisappointedâ holidaymakers reveal all about their ruined stays at the Paradisus Princesa del Mar
- Food and restaurant hygiene criticised by guests
- Multiple illnesses recently reported at the five-star hotel
- We have previously reported on illness issues at the Paradisus Princesa del Mar
The travel law team here at YourHolidayClaims understands that multiple guests to have recently stayed at the Paradisus Princesa del Mar resort in Cuba, have had their visits spoiled by sickness.
Negative reviews made by guests of the hotel can be found on the website TripAdvisor, including one post from a July 2017 visitor who revealed:
âVery disappointed.
âThe food was always lukewarm and never hot unless you queued to have something cooked fresh.
âThere are no hygiene standards â the chefs at the cooking stations used the same cooking implements for raw and cooked meat.
âThe tables were never wiped down in between guests â no wonder everyone was ending up illâ.
Furthermore, another recent guest of the Thomson promoted resort also claimed to have fallen ill during their stay, as they disclosed:
âUnimpressed and disappointed.
âThe food was awful. Hygiene poor. Tables wiped down with no disinfectant. Hence [why] we were ill two days in.
âWe won’t be returning to Cuba or recommend it.
âWe liked the entertainment but [we] had to go back to our room as [we were] too ill to watch in full.
âOnly all-inclusive holiday we have ever been on where [we] came home weighing less than when we went!!â
Comments from our experienced solicitor
âThere are multiple people to have recently stayed at this hotel who are saying the same thing â that lack of hygiene is an issue.
âFor guests to experience these issues is totally unacceptable, and to learn that holidaymakers have fallen ill as a possible result of these poor hygienic practices is severely unnerving.
âIf youve had to encounter similar problems on your package holiday, providing that your illness lasted for at least seven days you may be able to launch a claim for holiday illness compensation with the help of our expert teamâ.
Tracy Stansfield
Expert solicitor at YourHolidayClaims
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