Outbreaks of illness continue at the Steigenberger Aqua Magic in Egypt

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Outbreaks of illness continue at the Steigenberger Aqua Magic in Egypt

YourHolidayClaims understands that British holidaymakers are continuing to report to have suffered from illness at the five-star Steigenberger Aqua Magic in Hurghada, Egypt.

If youve had a package holiday ruined by illness within the last three years, it is not too late to claim the compensation you deserve!

To see what your claim is worth, call our experts  0330 100 2851 now.

Or if you cant discuss your claim over the phone right now, just provide us with a few of your details by completing our online enquiry form.

“Stay well clear” urges stricken Steigenberger Aqua Magic guest

  • Honeymoon and family holidays ruined by sickness and diarrhoea
  • Food described as “diabolical and never hot”
  • Pools said to be dirty with a “scum” visible

Once again British holidaymakers are suffering in sickness outbreaks at the 24hour all-inclusive Steigenberger Aqua Magic.

Just this week we discovered reports from a newlywed who claims that her honeymoon was ruined by illness at the resort.

Other afflicted guests have taken to review site TripAdvisor to express their concerns regarding hygiene standards at the hotel.

One of these frustrated former guests commented:

“[The] food was diabolical and never hot.

“The pools were dirty and often there was scum … People were constantly asking staff to clean it”.

Another recent guest claimed:

“the highlight of the holiday was our return home”.

“Spent 5 days in bed ill from consuming the food and never ate for 7 of the days there, been home 6 days and still really ill.

“We wont be booking here ever again”.

Reports of illness at the Steigenberger Aqua Magic date back to the summer of 2014 – just months after the hotel opened.

Furthermore, YourHolidayClaims’ client Jennifer Masters received £2,200 in damages after her 2014 stay at the resort was ruined by gastric illness.
You can read the full details of Jennifers story here.

Our experts thoughts

“We are concerned to once again hear of outbreaks of illness at the Steigenberger Aqua Magic.

“I trust the tour operators and hotel management will investigate any reports of illness in order to prevent the further spread of infection.

“As ever, I would encourage anyone who has fallen ill whilst on their package holiday to contact myself or a member of our holiday claims team for expert advice on the merits of making a claim for compensation following holiday illness in Egypt”.

Tracy Stansfield
Expert solicitor at YourHolidayClaims

Contact the YourHolidayClaims team

For more information on how we can help you make a successful claim for compensation, contact YourHolidayClaims today.

To speak directly to a holiday claims expert, call us free on  0330 100 2851

Alternatively, you can arrange for us to call you back at a more suitable time by providing us with your details and starting your claim online.

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Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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The Latest Illness Outbreaks & Advice from YHC

Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Outbreaks of illness continue at the Steigenberger Aqua Magic in Egypt