If you have fallen ill on holiday abroad, it is only natural that you will be unsure as to what your rights are.
If your holiday was booked as part of a package, you will be protected by the Package Travel Regulations. This means that your tour operator has a duty of care to protect your health and safety. However, with numerous reports of bogus holiday illness claims in the media, many people are unsure when they can make a genuine claim.
If you know that you are owed compensation, call our office today on 0330 100 2851.
In our latest article, the experts at YourHolidayClaims take a look at how you can know that your claim is legitimate.
Was your illness on a package holiday in the last 3 years?
Under UK law, you will only be entitled to bring a no win no fee claim against your tour operator if the holiday took place in the last 3 years and was booked as part of a package.
With the rise in flight plus hotel deals, it can be difficult to tell whether your holiday has been booked as package. At YourHolidayClaims, our legal experts can look over your booking documents for you and quickly let you know whether you will be entitled to bring a claim under the Package Travel Regulations.
Browse our news section to see if your destination has been featured as a recent outbreak.
How long did your illness last?
You are very unlikely to be able to bring a claim if your illness lasted for no more than 24 hours. In order to make a claim for holiday illness compensation, your symptoms must have had a significant impact on the holiday.
The specialist holiday illness solicitors at YourHolidayClaims can quickly provide the advice you need on whether the illness you suffered will entitle you to make a claim.
Were you unable to enjoy the holiday?
When bringing a claim for holiday illness compensation, part of the settlement you receive will be based on the missed days of your holiday.
If you are able to continue your holiday as normal despite any illness you suffered, it is unlikely you will be able to make a successful claim.
Did you eat away from the hotel?
It is important to provide information on any meals you ate outside your hotel during your holiday, especially if you believe you have suffered food poisoning.
In order to bring a claim, it is important to demonstrate that your hotel was the source of the illness you have suffered. In some cases, this may not be possible if you have eaten away from the hotel regularly.
Do you have any evidence of the illness?
As with any claim, providing as much evidence as possible is crucial to making a legitimate claim. This include images of poor food or hygiene standards within the hotel, a copy of the report you made to your tour representative, a copy of medical reports or receipts from medication you had to pay for.
At YourHolidayClaims, our experienced claims team will be able to look over any evidence you have and advise on whether you are entitled to make a legitimate holiday illness claim.
Take a look at our success stories to discover how we have helped clients win the money they deserve.
Speak to a trusted, regulated solicitor
The most important piece of advice is to speak to a regulated firm of solicitors about your claim. Recently, more holidaymakers have reported being encouraged to make fraudulent claims which could leave them facing legal proceedings.
At YourHolidayClaims, we are division of Farnworth Rose Solicitors and are regulated by the Solicitors Regulation Authority and accredited by Lexcel. By speaking to our experienced solicitors, you can be confident that you are receiving legal advice that is in your best interests. We offer support to our clients throughout the process and ensure them with a no win no fee deal.
Discover more about our wide range of experience and expertise in the field.
Find out if you’re entitled to make a claim
If you think you may be entitled to make a holiday claim, talk to our experts by calling 0330 100 2851.
Or, you can arrange a call from a member of our team by starting your holiday claim online.