“Nightmare” at the Sea Club Aqua Park

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A party of eight holidaymakers have contacted Your Holiday Claims after falling ill at the Sea Club Aqua Park in Sharm el Sheikh, Egypt.

Many other British holidaymakers have taken to TripAdvisor to report illness at the Sea Club Aqua Park. The illnesses suffered are thought to be the result of the poor food and hygiene standards within the hotel.

One hotel guest took the decision to move hotels after spending just two nights at the hotel, describing their short stay as a “nightmare”.

They said: “We were booked in here for a ten day holiday and stayed two nights and paid £600 to move.

“We arrived at 6pm to be greeted by a distressed woman at reception waiting for a taxi to take her family to another hotel. Her little boy had been vomiting constantly for five days and on the sixth day, a doctor put him on a drip. Her husband then started with it along with her other child, she said I will let you draw your own conclusions.

“We got settled and went down for the evening meal which was inedible. Nothing was hot, all lukewarm. On looking closer in the restaurant in daylight, behind the food stations were absolutely filthy.

“We were not prepared to spend our precious holiday worrying about being ill, so we moved.”

Another visitor to the hotel stated that all of their family members suffered stomach issues during their stay at the Sea Club Aqua Park.

The holidaymaker from London stated: “The food is poor, the entire family suffered from upset stomachs.

“This was our fourth trip to Egypt, third to Sharm, but the only time we have experienced upset stomachs.

“The standard of cleanliness is poor and that could explain the upset stomachs as well.”

Anne Thomson, Head of Travel Law at Your Holiday Claims, commented: “After receiving an enquiry due to a group of eight falling ill, we are concerned to read further reports online of illness at the Sea Club Aqua Park.

“Where food and hygiene standards are poor, there is a serious risk of holidaymakers suffering illness. Under the Package Travel Regulations 1992 a holidaymaker may be able to bring a claim against their tour operator within the UK after suffering a holiday illness abroad.

“We would urge anyone who has fallen ill at the Sea Club Aqua Park to contact us as soon as possible to discuss the merits of their claim.”

Contact Your Holiday Claims today

For more information on how you could make a successful claim for compensation, you can contact Your Holiday Claims today.

Call free on 0330 100 2851 or simply complete the online contact form below and we will be in touch shortly.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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“Nightmare” at the Sea Club Aqua Park
Shaun Starr