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“Worst vacation ever”: Illness ruins holidays at Hotel Ocean Vista Azul


The travel law experts at YourHolidayClaims have learned that a number of recent stays at Cuba’s Hotel Ocean Vista Azul, are being ruined by gastric illness outbreaks along with poor hygienic standards.

If your dream Cuban package holiday has been devastated by illness within the past three years, then you are in the right place.

Contact the YourHolidayClaims team now by calling 0330 100 2851 and see if you are eligible to make a claim for compensation.

Or, get one step closer to the compensation you deserve by starting your claim online.

Varadero victims reveal illness issues at Hotel Ocean Vista Azul

  • Guest diagnosed with salmonella poisoning on their return home
  • Multiple holidaymakers forced to seek medical attention on site because of illness
  • Many are adamant that the “dirty” hotel food is responsible for the outbreak

YHC’s holiday illness specialists are currently investigating reports that have been made by former guests of the Hotel Ocean Vista Azul, which suggest that hygiene issues and illness outbreaks are present at the resort.

Reports left by holidaymakers on hotel reviewing website TripAdvisor portray the details of these worrying claims.

One distressed poster who stayed at the Cuban hotel in May 2017 revealed:

“My husband was sick for 3 of the days there due to some food that he ate. The rest of us were not feeling the best. Food was below expectations due to the lack of cleanliness and flies everywhere.

“The beaches are what brought us back to Cuba, however we will not be visiting again due to the risk of being sick. This was our 3rd visit to Cuba, and unfortunately first time experiencing sickness due to food quality”.

Furthermore, another former guest claims they contracted salmonella during their April 2017 stay.

She claimed:

“For the majority of the trip, we spent it ‘celebrating’ food poisoning in our room and my friend even got an IV from the Varadero International Medical Clinic. (We just received one medical test result back today, positive for salmonella poisoning; pending on results for other bacterial and parasite infections).

“The onset came during the second night we were there. We had only consumed food from the resort – at the buffet and at the Italian Restaurant, LIMONCELLO”.

Further reports by holidaymakers also reveal that the hotel buffet was “disgustingly dirty” and that flies “took up residence” on most tables in the resorts restaurants.

Our holiday illness solicitor’s opinion

“At YourHolidayClaims we are made aware of illness outbreaks at Cuban resorts on a regular basis, but that doesn’t make it any less disappointing when we are notified of a new alleged outbreak such as the one at Hotel Ocean Vista Azul.

“To hear holidaymakers have contracted salmonella food poisoning while on holiday as a result of poor hygienic practices is totally intolerable, however expert legal help is only a phone call or a click away.

“Contact me or any of the other travel law experts today by calling 0330 100 2851 now or if you don’t have time to talk start your claim online”.

Sue Robinson
Experienced holiday illness solicitor at YourHolidayClaims

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Find out how our expert solicitors have helped people like you bring successful holiday illness claims against UK leading tour operators including Thomas Cook and First Choice.
Call now on 0330 100 2851 and talk to one of our team and get the compensation you deserve.

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