YourHolidayClaims will help you claim the maximum compensation you deserve.

Hotel Riu Vallarta victims seek expert legal advice following illness ordeal


The legal experts here at YourHolidayClaims are currently in contact with a distressed holidaymaker, who is claiming an illness outbreak plagued his hard earned visit to Mexico’s Hotel Riu Vallarta resort.

If your Mexican holiday has also been devastated by an outbreak of sickness, then the team here at YourHolidayClaims could assist you in making a successful claim for holiday illness compensation!

To reveal how much compensation you could secure, get in touch with us by answering a few quick questions on our online enquiry form.

Or, you can discuss your claim directly with one of our dedicated travel law team members by calling 0330 100 2851 now.

Hygiene standards questioned at the Hotel RIU Vallarta

  • Our team are actively helping holidaymakers seek compensation for ruined stays at the resort
  • Additional former guests also criticise the resorts hygiene online
  • We reported on illness issues at the Hotel Riu Vallarta earlier this year

Our specialist claims team are in the process of helping a British holidaymaker make a claim for holiday illness compensation against their tour operator, following an ill-stricken visit to the Hotel Riu Vallarta in Mexico.

The distressed former guest of the 5-star resort told our team that they were ill for up to 7 days, and as a result of this it gave them no chance of fully enjoying their highly anticipated holiday.

Furthermore, it appears that more holidaymakers have also been left feeling dissatisfied following their recent visits to the Hotel Riu Vallarta.

Commenting on the website TripAdvisor, one May 2017 visitor took issue with a bird problem at the resort by claiming:

“They constantly fly around you and can pinch food off the plate especially if you leave your plate unattended. The other thing is the cleanliness due to this nearly all the chairs had bird poo on them.

“Also cutlery was placed on napkins on the table which inside wasn’t a problem but as birds were standing on tables I didn’t feel this was hygienic and preferred to get my own when getting my food”.

On top of this another recent visitor of the resort also had encountered similar problems, as they disclosed:

“The poolside restaurant, we nicknamed Hitchcock’s.

“Black birds flying around constantly if you put a plate of food down and went to get a fork there would be 4 or 5 eating your lunch we worried about the hygiene of this and did not eat there”.

Comments from our experienced solicitor

“It is vastly concerning to learn of the recent problems emerging from the Hotel RIU Vallarta in Mexico.

“This is the second time that we have been made aware of illness problems at this resort within the past 6 months or so, which suggests that hygiene standards at the Hotel Riu Vallarta are failing miserably.

“As ever, I strongly urge anyone who has suffered from illness on a package holiday within the last three years to come forward and receive our industry leading legal advice”.

Tracy Stansfield
Expert solicitor at YourHolidayClaims

Make a claim for holiday illness compensation now!

All claims that we pursue at YourHolidayClaims are done so on a no win no fee basis, which ensures that you won’t be left out of pocket when claiming with us even in the unlikely event that your claim is unsuccessful!

So get your risk free claim on track today, by giving our dedicated travel law team a call now on 0330 100 2851.

Alternatively, you can arrange for us to call you back at a more suitable time for you by providing us with a few of your details and starting your claim online.

Further Mexican outbreak articles:

Why we are different
Years Experience

Our holiday claims solicitors have over 50 years’ experience within travel law.

Success Rate

We have an unrivalled success rate in settling holiday illness claims.

Countries Covered

We help holidaymakers who have fallen ill on holiday around the world.

Find out how our expert solicitors have helped people like you bring successful holiday illness claims against UK leading tour operators including Thomas Cook and First Choice.
Call now on 0330 100 2851 and talk to one of our team and get the compensation you deserve.

  • beach wedding (Copy)

    Thanks to the legal experts at YourHolidayClaims, a holidaymaker from Hull has successfully...

    Received: £4,000

  • beach-1867271_960_720 (Copy)

    A Liverpool family of 4 have successfully received over £10,000 in damages following...

    Received: £10,950

  • palma-1997332_960_720 (Copy)

    The travel law experts at YourHolidayClaims have helped a Lancashire holidaymaker receive compensation...

    Received: £1,800

  • grand (Copy)

    A St Helen’s holidaymaker has successfully received over £3,000 in a no win...

    Received: £3,600

  • Playa_Grande_(or_Playa_Blanca)_beach (Copy)

    Thanks to the specialist claims solicitors at Your Holiday Claims, a Burton upon...

    Received: £7,000

  • Pool_tryp_cayo_coco_cuba_-_panoramio (Copy)

    The dedicated holiday claims solicitors at Your Holiday Claims have helped an Oldham...

    Received: £4,750

What the clients say

Bryonie and Trevor Price

Trevor and I would like to take this opportunity to thank you and your team who helped us...

View testimonial