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Illness complaints continue at Steigenberger Aqua Magic


The Steigenberger Aqua Magic is once again under the sickness spotlight at YourHolidayClaims.

Do not accept illness as part of your package holiday – if you have fallen ill whilst away within the last three years, act now and claim the compensation you deserve with YourHolidayClaims.

To discuss your case with a holiday illness solicitor, call us now on 0330 100 2851.

Alternatively, you can arrange a call back from us at a more suitable time by launching your claim online.

Poor food and hygiene claims further victims at Steigenberger Aqua Magic

  • Ongoing outbreaks of sickness and diarrhoea leave several guests unwell and some in need of medical attention
  • Food said to be served undercooked and “never hot”
  • YourHolidayClaims have successfully settled claims at this resort and continue to represent yet more stricken holidaymakers

There appears to be no end to illness complaints at Thomas Cook’s flagship Hurghada hotel, Steigenberger Aqua Magic.

According to recent reports on TripAdvisor, guests who stayed at the resort in February and March of this year have been caught in ongoing outbreaks of sickness and diarrhoea, thought to be caused by poor food hygiene.

My partner got what looked to be a half-cooked burger”, comments one holidaymaker adding that this resulted in “him having sickness” and a trip to the doctor.

Other recent guests have described the food on offer as “never hot” and to be of a “poor” standard.

If you are currently on holiday at Steigenberger Aqua Magic and experience symptoms such as sickness and diarrhoea, you should report your illness to your tour operator as soon as you are able to. If you have been unwell for a number of days or display any signs of dehydration, you should also seek medical advice.

The legal experts at YourHolidayClaims have already helped holidaymakers claim thousands in successful compensation claims after falling sick on holiday at this resort.

Our client, Jennifer Masters, received £2,200 in a no win no fee settlement after her 2014 family holiday at Steigenberger Aqua Magic was derailed by diarrhoea and stomach cramps.
You can read the full details on Jennifer’s story and how YHC assisted her here.

Our holiday illness specialists’ thoughts

“It is worrying to hear once again of outbreaks of illness ruining holidays at Steigenberger Aqua Magic.

“The repeated nature of the outbreaks suggests that major breakdowns in hygiene standards have occurred; this is simply inexcusable within a package holiday hotel.

“Here, at YourHolidayClaims, we are currently helping a number of holidaymakers pursue claims for compensation after falling sick at this resort and continue to be contacted by yet more stricken guests.

“As always I urge anyone whos fallen ill on holiday to contact the team here at YourHolidayClaims to receieve expert legal advice and guidance. There is no need to suffer in silence when help is just a phone call or click away”.

Tracey Stansfield
Expert solicitor at YourHolidayClaims

Don’t delay, start your claim today!

Get one step closer to the compensation you deserve and get in touch with YourHolidayClaims today.

To speak to one of our dedicated claims solicitors, call us now on 0330 100 2851.

Or, simply answer a few quick questions on our enquiry form to make your claim online.

Further Steigenberger Aqua Magic outbreak articles:

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We help holidaymakers who have fallen ill on holiday around the world.

Find out how our expert solicitors have helped people like you bring successful holiday illness claims against UK leading tour operators including Thomas Cook and First Choice.
Call now on 0330 100 2851 and talk to one of our team and get the compensation you deserve.

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