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Illness complaints continue at Steigenberger Aqua Magic


The Steigenberger Aqua Magic is once again under the sickness spotlight at Your Holiday Claims.

  • Ongoing outbreaks of sickness and diarrhoea leave several guests unwell and some in need of medical attention
  • Food said to be served undercooked and “never hot”
  • Your Holiday Claims have successfully settled claims at this resort and continue to represent yet more stricken holidaymakers

Do not accept illness as part of your package holiday at Steigenberger Aqua Magic – if you have fallen ill at this resort within the last three years, act now and claim the compensation you deserve with Your Holiday Claims.

Our industry leading lawyers have over 50 years’ experience in travel law and an unrivalled claim success rate to provide you with the very best legal representation.

We have already helped holidaymakers just like you, receive over £1 million in compensation following similar illness outbreaks in Egypt.

To discuss your case with a holiday illness solicitor, call 0330 100 2851 now.

Poor food and hygiene claims further victims at Steigenberger Aqua Magic

There appears to be no end to illness complaints at Thomas Cook’s flagship Hurghada hotel, Steigenberger Aqua Magic.

According to recent reports on TripAdvisor, guests who stayed at the resort in February and March of this year have been caught in ongoing outbreaks of sickness and diarrhoea, thought to be caused by poor food hygiene.

“My partner got what looked to be a half-cooked burger,” comments one holidaymaker adding that this resulted in “him having sickness” and a trip to the doctor.

Other recent guests have described the food on offer as “never hot” and to be of a “poor” standard.

If you are currently on holiday at Steigenberger Aqua Magic and experience symptoms such as sickness and diarrhoea, you should report your illness to your tour operator as soon as you are able to. If you have been unwell for a number of days or display any signs of dehydration, you should also seek medical advice.

The legal experts at Your Holiday Claims have already helped holidaymakers claim thousands in successful compensation claims after falling sick on holiday at this resort. Our client, Jennifer Masters, received £2,200 in a no win no fee settlement after her 2014 family holiday at Steigenberger Aqua Magic was derailed by diarrhoea and stomach cramps.

Tracy Stansfield, holiday illness specialist at Your Holiday Claims, commented: “It is worrying to hear once again of outbreaks of illness ruining holidays at Steigenberger Aqua Magic.

“The repeated nature of the outbreaks suggests that major breakdowns in hygiene standards have occurred; this is simply inexcusable within a package holiday hotel.

“Here, at Your Holiday Claims, we are currently helping a number of holidaymakers pursue claims for compensation after falling sick at this resort and continue to be contacted by yet more stricken guests.

“If you have been affected, our holiday illness helpline remains open on 0330 100 2851, offering expert legal advice and guidance. There is no need to suffer in silence when help is just a phone call or click away.”

Don’t delay, start your claim today

Get one step closer to the compensation you deserve and get in touch with Your Holiday Claims today.

Our no win no fee policy gives you complete peace of mind that you can bring a claim for compensation without financial risk.

Call 0330 100 2851 and speak to a dedicated claims solicitor.

Or, simply complete the quick enquiry form and an Egypt claims specialist will be in touch as soon as possible.

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Years Experience


Our holiday claims solicitors have over 50 years’ experience within travel law.

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We have an unrivalled success rate in settling holiday illness claims.

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We help holidaymakers who have fallen ill on holiday around the world.

Find out how our expert solicitors have helped people like you bring successful holiday illness claims against UK leading tour operators including Thomas Cook and First Choice.
Call now on 0330 100 2851 and talk to one of our team and get the compensation you deserve.

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