Your Holiday Claims will help you claim the maximum compensation you deserve.

No end to sickness saga at HD Beach Resort and Spa?

food poison

More and more British holidaymakers are turning to Your Holiday Claims for legal advice after suffering in outbreaks of illness at the four-star HD Beach Resort and Spa, Lanzarote.

  • Sickness brings misery to hard-earned holidays as reports of illness date back to 2015
  • Cockroaches said to roam freely over “terrible” prepared food
  • Your Holiday Claims have been instructed by tens of holidaymakers

Did you suffer in an outbreak of illness at HD Beach Resort and Spa?

As long as your ruined stay was booked as a package and was within the last three years, the expert solicitors at Your Holiday Claims could help you receive thousands in a successful claim.

With over 50 years’ combined experience in travel law and an unrivalled claim success rate, Your Holiday Claims have the expertise and background knowledge to ensure that you receive the maximum compensation. No win no fee.

To see how we can help you, call 0330 100 2851 now.

Holidaymakers turn to Your Holiday Claims following sickness at the HD Beach Resort and Spa

It appears that there is no end to the illness complaints at HD Beach Resort and Spa, Lanzarote.

The expert claims lawyers at Your Holiday Claims have been inundated with enquiries from stricken guests and are currently helping close to 30 holidaymakers pursue a group action claim following ruined Spanish getaways at the resort.

Online comments on TripAdvisor reveal that the total number of afflicted guests could be many more as holidaymakers share their illness experiences:

“3 out of 7 days of my holiday was ruined by food poisoning,” comments one hotel visitor.

“The buffet never had hot food, and even new dishes brought out were lukewarm which just breeds bacteria,” they continue.

Another guest reveals that a doctor was called out to treat their partner following a diagnosis of gastroenteritis. They warned, “If you chose to go [to HD Beach Resort and Spa] make sure it’s self-catering.”

If you experience illness symptoms such as sickness and diarrhoea during your stay at HD Beach Resort and Spa, we would always advise that you make a log of your illness with your tour operator and seek medical advice if necessary.

Documenting any hygiene failings as well as exchanging contact details with other afflicted holidaymakers can also be beneficial should you make a claim for compensation on your return to the UK.

Anne Thomson, head of travel law at Your Holiday Claims comments: “The HD Beach Resort and Spa is quickly becoming something of a regular feature in our news articles.

“Our specialist solicitors first raised concerns regarding hygiene standards at the four-star hotel back in 2015. At that time, an alleged outbreak of food poisoning left several guests unwell with one guest describing the “never hot food,” an “invitation for salmonella.”

“There is never an excuse for illness on a package holiday and I would urge anyone who has been affected to come forward and contact Your Holiday Claims. Our friendly and highly knowledgeable claims experts can advise you of the merits of your case and answer any questions you may have regarding the no win no fee process. You may even be able to join in the current group action.”

Claim the compensation you deserve with Your Holiday Claims

Our aim at Your Holiday Claims is simple: to help you claim the compensation you deserve in a hassle-free claim.

As we handle all claims on a no win no fee basis, you can rest assured that you can bring your case for compensation without the risk of ever being left out of pocket, win or lose.

Call 0330 100 2851 now to start your claim.

Or, simply complete the online contact form and an expert solicitor will be in touch as soon as possible.

Why we are different

Years Experience


Our holiday claims solicitors have over 50 years’ experience within travel law.

Success Rate


We have an unrivalled success rate in settling holiday illness claims.

Countries Covered


We help holidaymakers who have fallen ill on holiday around the world.

Find out how our expert solicitors have helped people like you bring successful holiday illness claims against UK leading tour operators including Thomas Cook and First Choice.
Call now on 0330 100 2851 and talk to one of our team and get the compensation you deserve.

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    Thanks to the specialist claims solicitors at Your Holiday Claims, a Burton upon...

    Received: £7,000

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    The dedicated holiday claims solicitors at Your Holiday Claims have helped an Oldham...

    Received: £4,750

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    Thanks to the expert claims lawyers at Your Holiday Claims, a...

    Received: £8,810

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    A family of three have successfully received £3,850 in a no...

    Received: £3,850

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    Thanks to the dedicated claims solicitors at Your Holiday Claims, a holidaymaker has...

    Received: £4,000

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    A holidaymaker has successfully received £2,800 in a compensation pay out from Thomson...

    Received: £2,800

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Bryonie and Trevor Price

Trevor and I would like to take this opportunity to thank you and your team who helped us...

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