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Hotel hygiene questioned as illness hinders holidays at the HD Beach Resort

food poison

YourHolidayClaims’ specialist team have been made aware of potential illness issues at Lanzarote’s HD Beach Resort, after a distressed former guest of the resort turned to us seeking expert legal advice following their ill-stricken stay.

If you have had a hard earned trip to the Canary Islands ruined by illness, then you could be entitled to thousands of pounds in compensation.

For more information on whether or not you can make a claim, contact our dedicated legal team by calling us now on 0330 100 2851.

Alternatively if you can’t speak to us over the phone right now, you can arrange a call back from us at a more suitable time by launching your claim online.

Guests of the HD Beach Resort claim they “definitely” won’t be returning following their disappointing stays

  • Our team currently assisting a former guest of the resort seek holiday illness compensation
  • Additional holidaymakers also report of a gastric illness outbreak
  • Food hygiene and cleanliness of hotel tap water criticised

The travel law experts here at YourHolidayClaims are legally helping a distressed holidaymaker in launching a claim against their tour operator, after illness plagued their visit to the HD Beach Resort in Lanzarote.

While explaining their ordeal to the YHC team, the former guest of the 4-star resort claimed they suffered symptoms of a fever, along with severe diarrhoea & vomiting.

Unfortunately, the holidaymaker continued to reveal how these distressing symptoms lasted for up to 14 days.

In addition to this, YourHolidayClaims’ holiday illness experts have also discovered reviews left by recent visitors of the HD Beach Resort on TripAdvisor, which worryingly reveal that more holidaymakers could have been affected by illness during their stays.

One holidaymaker who travelled to the Lanzarote hotel with their partner in May 2017, commented:

“The hotel does not provide bottled water free of charge, and although cold water is available from a tap, most people we spoke to had an upset stomach when drinking this.

“The big question is would we go back? A resounding no. Definitely not for us, or any of the couples we spoke to”.

The food on offer at the hotel restaurant was also a popular talking point amongst holidaymakers, with one guest warning:

“Everything except the food was great… be careful to check the food is cooked”.

Comments from our expert solicitor

“It’s worrying to learn of more illness issues at the HD Beach Resort in Lanzarote, so soon after the last time we were made aware of illness issues at this resort in March this year.

“To learn that the hotel tap water is a possible cause for the ongoing illness issues at this resort is equally as worrying, and I fear that many more holidaymakers may have fallen victim to illness during their stay here.

“Me and the team here at YourHolidayClaims are here to help you when illness strikes on holiday, I urge anyone who’s been affected by illness on their package holiday within the last three years to come forward and receive the expert legal advice they deserve”.

Anne Thomson
Head of Travel law at YourHolidayClaims

Speak to the experts today

Our expert solicitors hold an impressive 99% conversion rate when it comes to settling holiday illness claims, so with us in your corner you won’t be left disappointed!

To benefit from our industry leading legal services, just answer a few quick questions on our enquiry form to start your claim online.

Or if you’d rather discuss your claim over the phone with one of our dedicated advisors, you can do so now by calling us on 0330 100 2851.

Related outbreak articles:

Why we are different
Years Experience

Our holiday claims solicitors have over 50 years’ experience within travel law.

Success Rate

We have an unrivalled success rate in settling holiday illness claims.

Countries Covered

We help holidaymakers who have fallen ill on holiday around the world.

Find out how our expert solicitors have helped people like you bring successful holiday illness claims against UK leading tour operators including Thomas Cook and First Choice. Call now on 0330 100 2851 and talk to one of our team and get the compensation you deserve.

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