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Memories made for all the wrong reasons at Grand Memories Varadero, Cuba

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A British holidaymaker has turned to legal experts YourHolidayClaims after their recent visit to Cuba’s Grand Memories Varadero was marred by an outbreak of illness at the 5-star resort.

If you have had a package holiday ruined by illness in the last 3 years, then you could be entitled to claim thousands of pounds in holiday illness compensation!

You can find out if you’re eligible to claim compensation by starting your holiday claim online.

Or, you can talk directly to our expert holiday claims advisors by calling 0330 100 2851.

Not a grand time for holidaymakers at Grand Memories Varadero resort, according to reviews

  • Families left devastated after their hard-earned holidays are ruined
  • Guest reveals ALL 12 of their party succumbed to illness during their stay
  • Holidaymakers hold poor hygiene responsible for outbreaks at the Thomson promoted hotel

In the last week the YourHolidayClaims legal team has spoken to a former guest of the Cuban hotel who has returned home unhappy, after both they and their party’s holiday was devastated by illness.

In addition to this, reports left by holidaymakers on the website TripAdvisor reveal that additional guests of the Cuban resort have also fallen victim to illness problems.

One former guest claimed:

“3 of my family got sick … [The] buffet was the worst I’ve seen … Plates, tables and cups were so dirty. They did not wash them well at all”.

Another holidaymaker described their stay as “awful”, and added:

“Food is bland and the pools are dirty. Some toilets had no seats and many people had their stomach upset from the food. We got a rash from the pool.”

Sickness outbreaks concern holiday illness solicitors

“To be notified of the sheer number of holidaymakers who have been struck by illness at the Grand Memories Varadero resort is largely unnerving, and our thoughts are with anyone who has been affected.

“To learn that poor hygiene practices at the resort could be to blame is totally unacceptable, and I should hope that the hotel investigate the incidents to prevent further outbreaks in the future.

“If your holiday has been ruined by sickness, speak to the holiday illness specialists at YourHolidayClaims by calling our helpline on 0330 100 2851, or by answering a few questions to start your claim online.

Anne Thomson
Head of Travel Law at Your Holiday Claims

More articles on Cuban illness outbreaks

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