A gentlemen who stayed at the Nesrine Hotel in Tunisia, has turned to our team of holiday illness experts to pursue a claim for compensation after suffering severe symptoms of gastroenteritis.
One guest who has recently returned from the hotel said: “there was so much illness in this hotel and it’s basically put me off Tunisia for life”
Another guest said: “As soon as you entered the dining room this horrible smell put you off eating the luke warm tasteless food. It was the same buffet all the time. A good place to go if you want to lose weight!”
Tracy Stansfield, a highly qualified and experienced solicitor at YourHolidayClaims, a division of Farnworth Rose solicitors commented: “Many people save up for months and in some cases, years to be afford to go away on holiday with their partner and loved ones.
“A full investigation into the probable cause of the illness should be carried out and I hope the tour operator and hotel management urgently address the food and hygiene standards in the hotel to prevent further outbreaks of illness in the future.
“Anyone who has been ill during their stay at this resort should seek medical attention straight away and make a formal complaint to the holiday representative.
“Many tour operators tend to offer vouchers in the form of compensation. Vouchers by way of an apology are completely unacceptable.
“I strongly recommend people do not accept these and seek legal advice from us as soon as possible to make a claim for compensation. They will be entitled to much more.
Our team of holiday illness experts has over 50 years’ experience dealing with holidaymakers who have contracted illness abroad and whose claims for compensation have been successful. Visit YHC if you are considering your options after suffering holiday illness.
If you have contracted a holiday illness, you may be entitled to compensation. Our aim is ensure you receive the highest amount of compensation you are entitled to as quickly as possible, offering legal representation on a no win, no fee basis.
For more information, please contact us to speak directly with a holiday illness expert today on 0330 100 2851.
Alternatively, if you would like to arrange a call back, simply complete the online holiday claim contact form.
YHC understand you may be in distress at this moment in time, if you are unable to speak to an adviser, we have compiled a helpful guide designed to reassure by answering your most pressing holiday compensation FAQs.