“More than 300” struck by illness on board the Balmoral cruise ship

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We have recently received an enquiry from a holidaymaker who fell ill on-board the Fred Olsen Balmoral cruise ship.

The ship has just announced it is to return to Southampton early after an outbreak of “gastroenteritis-type illness”. It has been reported that at least 300 passengers were affected by the outbreaks.

The cruise operator said that the ship would be “systematically sanitized” before departing for Madeira later and have offered guests partial compensation.

Holidaymakers have been left suffering symptoms including vomiting and diarrhoea while some have also had a temperature, headache and stomach cramps.

Retired engineer John Trowson, 86, described his stay on board the Balmoral cruise ship as “dreadful”. He said: “It was absolutely horrendous. Dreadful. I was in a terrible state.”

“One of the nurses who attended me said that Id had a bad attack of the norovirus and that it would take four days to get over it.”

“Several times a day the captain was saying more people were being infected. First we heard 75. Then it was 150. My best guess by the end was more than 300”.

This outbreak comes after we successfully helped 26 guests claim a combined pay-out of over £40,000 last year after they were struck down with norovirus while staying on the cruise operators Boudicca ship.

Tracy Stansfield, an experienced holiday claims solicitor at Your Holiday Claims, said: “It is concerning to hear of another report of illness on board a Fred Olsen cruise ship.”

“Here at Your Holiday Claims, we have previously helped numerous holidaymakers obtain compensation after outbreaks of norovirus affected the Boudicca cruise ship over a number of months.”

“I would strongly encourage anyone who has had their cruise ruined by illness on-board the Balmoral to get in touch with us before accepting any offer made by the cruise operator. In many cases, an early offer to settle from cruise operators can seriously undervalue a claim”.

Fallen ill on-board the Balmoral?

If your holiday aboard the Balmoral has been cut short by illness we want to hear from you. Our team of travel law experts have over 50 years combined experience and can help you achieve the best possible outcome for your claim.

Call 0330 100 2851 to speak to an expert or complete our online contact form and we will call you back as soon as possible.

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Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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“More than 300” struck by illness on board the Balmoral cruise ship