Guests in need of urgent care after cryptosporidium at Holiday Village Tenerife

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Guests in need of urgent care after cryptosporidium at Holiday Village Tenerife

Ongoing hygiene issues at Holiday Village Tenerife are continuing to ruin holidays, according to British holidaymakers.

If you’ve had your holiday halted by illness as a result of poor hotel hygiene, you could be entitled to thousands of pounds in holiday illness compensation!

Head over to our make a holiday claim page now, where you can answer a few simple questions and start you claim online.

Or if you would rather discuss your claim over the phone with one of our holiday illness experts, you can call us on 0330 100 2851 today.

“We were confined to our rooms”: Holidaymakers reveal details of Holiday Village Tenerife turmoil

  • Confirmed case of Cryptospordium reported by guest
  • Guests claim children at the resort were ill with symptoms such as sickness and diarrhoea
  • The Spanish hotels poor hygiene also heavily criticised by guests

The First Choice resort made national news in July 2015, following reports of “50 cases” of illness ruining family holidays.

August has also seen several holidaymakers take to TripAdvisor to complain of similar symptoms.

A recent holidaying family reported both their son and daughter became extremely ill with sickness and diarrhoea at the resort and were forced to seek medical attention.

The distressed parent commented:

“We were confined to our rooms for the rest of the holiday.

“We met a lot of others too who had poorly children and had had to call a doctor out.

“On arrival in the UK, our doctor advised to take our children to A&E where they were treated for dehydration.

“A stool sample revealed they were both suffering from cryptosporidium, a nasty parasite that lives in the intestines for 2-6 weeks”.

A further guest reported on the hotel:

“Stained sheets, sewage coming up into the bath, ants in the bath, dirty poolside toilets, pools closed due to children pooing…it was awful”.

Our Head of Travel Laws’ opinion

“Cryptosporidium is a highly unpleasant gastric illness which is often caused by faeces contaminated produce or water.

“It is extremely concerning to hear reports that holidaymakers have been affected by cryptosporidium at Holiday Village Tenerife, especially following the widespread outbreak of illness in July.

“It is absolutely essential that the tour operator take immediate action in investigating the causes so further holidaymakers are not affected.

Anne Thomson
Head of Travel Law at YourHolidayClaims

Receive expert legal advice today

If you have suffered cryptosporidium during your package holiday within the last 3 years, you may be able to make a no win no fee claim for cryptosporidium compensation.

To find out what your claim may be worth, call us for a free consultation on  0330 100 2851

Alternatively, you can provide us with a few quick details and start your claim online.

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Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Guests in need of urgent care after cryptosporidium at Holiday Village Tenerife
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