Ongoing hygiene issues at Holiday Village Tenerife are continuing to ruin holidays, according to British holidaymakers.
If you’ve had your holiday halted by illness as a result of poor hotel hygiene, you could be entitled to thousands of pounds in holiday illness compensation!
Head over to our make a holiday claim page now, where you can answer a few simple questions and start you claim online.
Or if you would rather discuss your claim over the phone with one of our holiday illness experts, you can call us on 0330 100 2851 today.
“We were confined to our rooms”: Holidaymakers reveal details of Holiday Village Tenerife turmoil
- Confirmed case of Cryptospordium reported by guest
- Guests claim children at the resort were ill with symptoms such as sickness and diarrhoea
- The Spanish hotels poor hygiene also heavily criticised by guests
The First Choice resort made national news in July 2015, following reports of “50 cases” of illness ruining family holidays.
August has also seen several holidaymakers take to TripAdvisor to complain of similar symptoms.
A recent holidaying family reported both their son and daughter became extremely ill with sickness and diarrhoea at the resort and were forced to seek medical attention.
The distressed parent commented:
“We were confined to our rooms for the rest of the holiday.
“We met a lot of others too who had poorly children and had had to call a doctor out.
“On arrival in the UK, our doctor advised to take our children to A&E where they were treated for dehydration.
“A stool sample revealed they were both suffering from cryptosporidium, a nasty parasite that lives in the intestines for 2-6 weeks”.
A further guest reported on the hotel:
“Stained sheets, sewage coming up into the bath, ants in the bath, dirty poolside toilets, pools closed due to children pooing…it was awful”.
Our Head of Travel Laws’ opinion
“Cryptosporidium is a highly unpleasant gastric illness which is often caused by faeces contaminated produce or water.
“It is extremely concerning to hear reports that holidaymakers have been affected by cryptosporidium at Holiday Village Tenerife, especially following the widespread outbreak of illness in July.
“It is absolutely essential that the tour operator take immediate action in investigating the causes so further holidaymakers are not affected.
Head of Travel Law at YourHolidayClaims
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If you have suffered cryptosporidium during your package holiday within the last 3 years, you may be able to make a no win no fee claim for cryptosporidium compensation.
To find out what your claim may be worth, call us for a free consultation on 0330 100 2851
Alternatively, you can provide us with a few quick details and start your claim online.