Melia Buenavista bug prompts complaints from frustrated holidaymakers

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Melia Buenavista bug prompts complaints from frustrated holidaymakers

Several holidaymakers who have travelled to the Melia Buenavista hotel in Cuba, have had their holidays spoiled by sickness outbreaks at the hotel.

  • Recent guests uncover a suspected food poisoning issue in the resort
  • Multiple guests left suffering from gastric illness symptoms such as diarrhoea and vomiting
  • One report discloses how a guest was forced to hospital as a result of the illness outbreaks

Have you been affected by an outbreak of sickness during a package holiday?

If your holiday has been within the last three years, Your Holiday Claims could help you claim anything up to £43,890 in holiday illness compensation!

Our dedicated legal team have gained over 50 years of experience within this industry, and have already helped hundreds of ill-stricken holidaymakers win back millions of pounds in compensation.

So find out how our experts can help you, by calling 0330 100 2851 today.

“Still recovering from the shock”: Melia Buenavista guests are displeased with their visit

Reports have emerged from Cuban resort the Melia Buenavista that gastric illness outbreaks are reaping havoc inside the hotel, leaving numerous guests feeling distressed on their return home.

According to reviews left by holidaymakers on hotel reviewing website TripAdvisor, guests who visited the Caribbean resort have been left feeling run down after suffering from the apparent illness issues at the hotel.

British holidaymaker Susan revealed: “My husband and I stayed at this all-inclusive hotel… We both got food poisoning a couple of days into our stay.

“On our return to the U.K, my husband ended up in hospital for four days as a result of food poisoning. All the menus in the hotel have a disclaimer saying that if you eat undercooked meat or fish it is your responsibility”.

In addition to this, another holidaymaker disclosed just how poor they found the food standards to be at the Melia Buenavista.

He commented: “The food was almost inedible to the point that we were dreading our meals”.

This disgruntled holidaymaker then claimed how he also fell victim to food poisoning during his stay.

“Rarely were we served warm plates of food…By mid-week we both (him and his partner) got food poisoning”.

On top of this, another holidaymaker who described the food as “grim” also raised issues over the lack of food hygiene at the resort.

They said that the resort is “certainly not a five star” and that when he was served a plate of lobster tails at one of the resorts restaurants, that the meal was “so undercooked that it was inedible”.

Your Holiday Claims experienced holiday illness solicitor Sue Robinson was keen to share her views on this emerging news.

“We hear of regular problems relating to outbreaks of illness in Cuba, and it is hugely disappointing to hear of yet another.

“To learn that holidaymakers are being hospitalised due to poor hotel conditions is just completely unacceptable, and it is imperative that sufficient investigations into these reports are carried out immediately”.

Sue finished: “You do not have to suffer in silence when illness strikes on holiday, get in touch with the Your Holiday Claims team now and receive the justice that you deserve”.

Speak to the experts today

If illness has contributed to your Cuban catastrophe, Your Holiday Claims could be of great help to you…

Our team of holiday illness solicitors have a 99% success rate when it comes to converting claims, and have successfully handled many cases regarding illness outbreaks in Cuba before.

Our no win no fee policy ensures that regardless of the result of your claim, you wont lose a single penny when claiming with us!

So fight back now, and start your claim by calling 0330 100 2851 to speak to one of our dedicated advisors.

Or, simply fill in our online enquiry form here and we will be back in touch as soon as possible.


All external quotes and information sourced for this article were taken from the website TripAdvisor.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Melia Buenavista bug prompts complaints from frustrated holidaymakers