Medical treatment after holiday illness at the Steigenberger Aqua Magic

Symptoms including sickness and diarrhoea are continuing to ruin holidays at the Steigenberger Aqua Magic in Hurghada, Egypt.

A recent guest has contacted the team at Your Holiday Claims after both they and their partner fell ill on holiday at the Thomas Cook promoted hotel. The illness continued even after their return to the UK.

Just last month we reported on outbreaks of illness at the Steigenberger Aqua Magic with guests paying out large sums of money for medical treatment after falling ill.

According to recent reports on TripAdvisor, illness has continued to affect guests at the hotel.

One recent visitor commented: âOn the 4^th day, 2 of us became very ill with our stomachs. What started as diarrhoea then included severe cramps, chest pain, back pain, vomiting and tiredness and 2 days confined to our beds.â

âTo see the doctor cost me 60 euro for the consultation, 30 euro to administer an injection and 20 euro for a follow up consultation. He gave me a prescription to take to the chemist which cost 95 euro for 9 items.â

âIn total, this is well over £160 and you pay this fee on your check-out day. In short, they gave me food poisoning, then charged me for it.â

Tracy Stansfield, an experienced holiday claims solicitor at Your Holiday Claims, said of the reports: âIt is concerning to again hear of holidaymakers requiring costly medical treatment during their stays at the Steigenberger Aqua Magic. Only last summer we had a large number of enquiries from guests who had become ill at this hotel.â

âIf holidaymakers are exposed to poor food safety and hygiene standards within hotels, especially all â inclusive hotels there is a risk of experiencing serious illness.â

âHere at Your Holiday Claims, we have helped British holidaymakers obtain compensation for the illness they have suffered, the loss of enjoyment of their holiday and any out of pocket of expenses incurred as a result of their illness.â

Contact Your Holiday Claims today

If you have fallen ill on holiday at the Steigenberger Aqua Magic in the past three years, you may be able to make a successful no win no fee claim for compensation.

Discuss your circumstances with our holiday claims experts by calling 0330 100 2851Â or simply complete our online contact form to arrange a quick call-back.

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Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts

If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.

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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.

Bryonie and Trevor Price

I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.

Jacqui Taylor

Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.

Emma Sheridan

I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.

Dave Robertson

Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.

Christopher Whitwell

We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.

Dianne Cherry