5-star sickness reported at the Royalton Riviera Cancun

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The travel law specialists here at YourHolidayClaims are aware that numerous recent guests of the Royalton Riviera Cancun in Mexico, have had their hard earned visits plagued by illness.

If holiday illness has contributed to your Cancun catastrophe, as long as your illness lasted for at least seven days then you could be eligible to make a claim for holiday illness compensation!

To find out more, speak to our specialist legal team by calling YourHolidayClaims now on 0330 100 2851.

Alternatively, you can also get your claim on track by completing our quick and simple online enquiry form.

Disgruntled holidaymakers address their stay at the Royalton Riviera Cancun as the “worst hotel experience”

  • Multiple July 2017 visitors of the resort complain of gastric illness
  • Raw and uncooked food apparently served to guests
  • It is not too late to make a claim for holiday illness compensation if your ruined package holiday has been within the last three years!

It has come to the attention of the holiday illness experts at YourHolidayClaims, that gastric illness has recently been rife at the five-star Royalton Riviera Cancun in Mexico.

A number of frustrated guests to have recently stayed at the First Choice promoted hotel have vented their frustration by posting their thoughts on the website TripAdvisor.

One of these angered holidaymakers who visited the Royalton Riviera Cancun in July 2017 claimed that their stay was the “worst hotel experience”, before revealing:

“In most cases we [were] waiting for a long time for food to be served such as starters & mains to finally receive them cold and sometimes even raw/ uncooked!!

“I personally ended up getting very ill and experienced severe sickness and diarrhoea for 3+ days straight and was not able to leave the room! We hadn’t left the resort during our stay either so it was definitely due to poor food and poor hygiene standards!

“The amount of issues we experienced -repeatedly too was unacceptable, not to mention extremely disappointing and added together, [it] ruined our holiday! “

In addition to this, another recent guest of the Royalton Riviera Cancun also claims to have fallen ill during their stay, possibly as a result of poor food hygiene.

The American holidaymaker commented:

“The buffet offers plenty of choices. However, the occasional observation of tongs on both cooked and raw meat is a concern.

“Half of our group did suffer gastro issues at some point”.

Our Head of Travel Laws view

“According to reports, it does appear that gastric illness has recently been a major issue at Mexicos the Royalton Riviera Cancun resort.

“Holidaymakers shouldnt expect illness to be a part of their all-inclusive five-star holiday, and it is intolerable that so many have appeared to fall ill at this resort during their recent visits.

“However, it is vital to remember that you can receive justice for your ill-stricken package holiday. Contact the YourHolidayClaims team now to reveal whether or not you are eligible to make a claim for holiday illness compensation”.

Anne Thomson
Head of Travel Law at YourHolidayClaims

Launch your risk free claim today

All claims that the YourHolidayClaims handle are done so on a no win no fee basis, which ensures that you will not lose a single penny when claiming with us even in the unlikely event that your claim is unsuccessful!

To launch your risk free claim today, just provide us with a few details relating to your case and start your claim online.

Or, if you would rather talk over your claim with one of our dedicated legal team members you can do so by calling the YourHolidayClaims holiday illness helpline now on 0330 100 2851.

Further Cancun outbreak articles:

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
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5-star sickness reported at the Royalton Riviera Cancun