It’s not safe to go back in the water…crabs and faeces in Hotel Playa Pesquero Pool?

We reported on the Playa Pesquero in Cuba just over a month ago and are now horrified to hear that things do not appear to have got any better.

Many holidaymakers have turned to our team of experienced holiday illness experts for help to claim compensation after their well-earned holidays were ruined by poor food and hygiene standards causing gastric illness.

A lady from Portsmouth who returned to the UK just two weeks ago described the hotel as the “worst resort ever”. Despite reading negative reviews on TripAdvisor, she took a leap of faith and booked a two week relaxing holiday away to spend time with her family.

Commenting on TripAdvisor, the lady warned others about her experience at the Hotel Playa Pesquero and in her review stated: “The concrete tiles around the swimming pools are crumbling, only the surround of the floor tiles of the pools are non-slip, the rest are very slippery.

“I slipped on the second day on less than 60cm of water (I ended up with sore and badly bruised toes for a few days) and the tiles are also uneven.

“The pool was not cleaned every day and the result is a dark tide mark on the side of the pool.

“In the two weeks we were there, the pool might have been cleaned 5 times and I am responsible for one of them after I slipped on some faeces.

“I know that might not be helped if a guest child’s had an accident but that was first thing in the morning and you would have assumed the pool had just been cleaned.

“Once I had reported this to the towel place, everyone went into a frenzy and ‘cleaned’ the pool for about 90 minutes.

“Once we were told it was ok, we went back and I still found some lumps which I removed with a plastic cup.

“We also shared the pool with crabs, hence after we reassured my three year old who had seen the crab the day before that it was safe to go into the pool, we came across another one.”

Many other holidaymakers during the same period were also reported to have suffered stomach upsets, believed again to be caused by food poisoning.

“As there were less guests, a few of the restaurants were closed, which is understandable. The amount of food on display in the buffet area was astronomical and a lot of it left untouched.

“I presume people did not want it after birds had been pecking at it, from what I saw over 2 weeks.

“A lot of people were still being sick with food poisoning.

“Understandably, the cooking is different and you can accept an upset stomach at some point during your holiday but not for 36 hours sickness and requiring injections from the Doctor” the lady added.

Commenting on the recent complaints made against the Playa Pesquero Hotel, Tracy Stansfield, an experienced holiday illness solicitor, said: “The conditions that the holidaymakers had to endure appear to absolutely appalling.

“It may well be that the reported poor food and hygiene standards have led to the outbreaks of illness and until these issues are dealt with, the problems will remain.

“I would urge anyone that has had their holiday ruined due to illness whilst on holiday at Playa Pesquero to contact us for help to claim compensation.”

Contact us today

For more information on how you can make a claim for compensation, contact our holiday claims specialists today. Call free on 0330 100 2851 or simply complete holiday claim form and we will be in touch shortly.

To find out how our expert holiday illness claim solicitors can help you obtain the maximum compensation, take a look at our holiday illness compensation claims page.

 

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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It’s not safe to go back in the water…crabs and faeces in Hotel Playa Pesquero Pool?
2014-06-11T14:43:08+00:00
Shaun Starr