Irritable Bowel Syndrome plagues party of holidaymakers at Dreams Punta Cana Resort and Spa

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A group of British holidaymakers have told the Daily Mail of their 3 year battle with illness following a disastrous holiday to Dreams Punta Cana Resort and Spa, in September 2012.

Dirk Ord, a retired firefighter from Northumberland, looked forward to a dream holiday with his family and friends when 9 out of 10 of the party were struck down with severe gastric illness.

Among the party were husband and wife Stephen and Susan Robson who had high hopes of celebrating their first wedding anniversary in style in the Caribbean with their friends.

After becoming increasingly unwell with symptoms of “vomiting, diarrhoea, abdominal cramps, chills and fever” both Mr Ord and Mrs Robson were admitted to hospital and spent 2 days on a drip.

Speaking to the Daily Mail, Mr Ord said: “At one point I was so ill I didnt think Id make it through, it was scary.

Mrs Ords son, Owen, aged 9, also suffered severely with illness at the resort and was reportedly “so traumatised he has developed a phobia of using the toilet”.

The sickness struck holidaymakers told the Daily Mail that “food was left uncovered and exposed to flies and fresh food mixed with old food at the buffet”.

Mr Robson, Mr Ord and his son Owen now claim that 3 years on they still suffer from irritable bowel syndrome and have become intolerant to many foods they used to enjoy.

Mr Ord commented: “Ive had to change my life. I cant have a Chinese meal or anything spicy. Owen has been mentally affected by what has happened. Hes forever washing his hands.

The Dreams Resort and Spa has now totalled over 600 poor and terrible reviews on review website TripAdvisor from droves of unhappy holidaymakers.

Anne Thomson, Head of Travel Law at Your Holiday Claims, commented: “Slipping safety standards at busy all-inclusive hotels, including food left uncovered, can very quickly lead to widespread illness.

“It is important that tour operators take their responsibility for guest welfare very seriously and I would encourage any holidaymakers who have suffered similar ill-fated holidays to seek legal help.”

Contact Your Holiday Claims

If you have suffered illness whilst on a package holiday abroad within the last 3 years, you may be able to make a no win no fee claim for holiday illness compensation.

Our team of experts at Your Holiday Claims have over 50 years combined experience in successfully recovering holiday illness compensation and are here to help you.

For a free, no obligation consultation on 0330 100 2851, or simply complete our online contact form and well be in touch shortly.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
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Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
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Irritable Bowel Syndrome plagues party of holidaymakers at Dreams Punta Cana Resort and Spa