The travel law experts at YourHolidayClaims have been informed of an alleged outbreak of illness at the four-star Pegasos World in Antalya, Turkey.
A recently returned party of 8 holidaymakers have launched legal action after 6 of their group were reportedly struck by illness symptoms including stomach cramps, diarrhoea and fever during their 11-night stay at the First Choice promoted resort.
Speaking to our specialist claims team, the afflicted party claim to have witnessed a number of hygiene failings during their stay and are in no doubt that their illness was the result of such breakdowns.
In particular, food and pool hygiene are singled out as areas of concern with hot food said to be served lukewarm and the swimming pool littered with debris.
“The chicken wings were red raw,” comments one of the party.
“We also saw flies on the buffet and children defecating in the pool.
“As well as the gastric issues, some of the children from our party developed a red, bumpy rash.
“We reported our symptoms in resort and sought medical attention.
“This was our family holiday but it was ruined.”
Upon their return home, the party resolved to pursue a group claim for holiday illness in Turkey, instructing Litigation Executive, Danielle Burnie of YHC on a no win no fee basis.
Commenting on the case, Danielle said: “I am concerned to learn of this family’s experiences at Pegasos World and sincerely hope that the tour operators and hotel work together in order to address the issues raised above.
“Falling sick on holiday can be incredibly distressing with holidaymakers often facing extra out of pocket expenses for medical treatment.
“Here, at YourHolidayClaims, we work tirelessly to help British package holidaymakers receive the compensation they deserve in hassle-free claims, recovering amounts to compensate for the illness suffered, loss of enjoyment and recoup any additional costs incurred due to illness.”
Turkish holiday been tainted by illness?
If you fell sick on a package holiday to Turkey within the last three years, you too could be entitled to make a risk-free claim for compensation.
To discuss the details of your case with Danielle, or any one of our experienced Turkey claims specialists, call 0330 100 2851
Or, if you don’t have time to talk right now, you can request a call back by completing our quick contact form.
For more details about the claims process and what you need to make a claim, check out our article here.
You may also wish to check out our latest success stories from Turkey by clicking on the following links: