SUNRISE Holidays Resort branded a “hellhole” by ill-stricken holidaymakers

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SUNRISE Holidays Resort branded a “hellhole” by ill-stricken holidaymakers

The legal experts here at YourHolidayClaims have discovered reports which have been made by recent guests of Egypt’s SUNRISE Holidays Resort, which suggest poor hotel standards are responsible for multiple illnesses at the hotel.

If poor hotel hygiene has ruined your Egyptian escape, providing that your holiday was booked as a package and has been within the last three years then you could be eligible to make a claim for compensation!

To reveal whether or not you are entitled to claim, call YourHolidayClaims’ dedicated holiday illness helpline today on 0330 100 2851.

Or, alternatively you can arrange for us to contact you at a more convenient time by starting your claim online.

Pool and food hygiene at the SUNRISE Holidays Resort slammed online

  • Numerous recent guests of the five star resort complain of illness
  • Many holidaymakers critical of the hotel pools hygiene
  • Poor food practices such as cross contamination also reported by guests

Industry leaders YourHolidayClaims are aware of recent illness issues at the Thomas Cook promoted SUNRISE Holidays Resort.

Numerous guests who have fallen victim to the reported outbreak have revealed the hotels issues by posting details of their stays on website TripAdvisor.

One of these ill-stricken holidaymakers revealed that both they and their partner had a “holiday from hell” at the SUNRISE Holidays Resort, before adding:

“Me and my boyfriend have just recently returned from this hotel, after spending 4 days of our seven day holiday sick. With being sick and temperature. It didn’t help the fact our hotel room was disgusting.

“It was our first holiday away together, and I’m horrified. It won’t be a holiday that I remember, the food was bland, boring and didn’t look like it was prepared in a clean place.

“Staff were brilliant, and very polite and kind. But they were washing sun beds and chucking the dirty water BACK IN THE POOL!”

On top of this other recent visitors of the Egyptian resort have also aired similar complaints, including a September 2017 guest who revealed:

“Gosh where do I start? We have just returned from this hell hole (that’s a polite saying) of a hotel.

“Disappointed with my visit is an understatement. I am currently at home with a bad stomach still taking the local antibiotics given to me when I left.
“I saw the chef cooking his chicken on the BBQ outside only to then put the cooked chicken back into the container he had taken those raw chickens out of to cook.

“So no wonder we were all ill along with 10 people we knew of … I wonder how many others [that] we didn’t know of [who] were sick”.

Our expert opinion

“It’s really frustrating to find out that multiple hard earned breaks to the SUNRISE Holidays Resort have been devastated by illness.

“We have previously learned of multiple outbreaks at this hotel in the past, and unfortunately it appears that these outbreaks are showing no signs of stopping.

“If you have suffered an illness which lasted for at least seven days on your package holiday, then we may be able to help you. Contact YourHolidayClaims today to learn more about the merits of making a no win no fee claim for holiday illness compensation”.

Lucy Johnson
Litigation Manager at YourHolidayClaims

Contact the specialists today

Here at YourHolidayClaims we understand how stressful it is to have your holiday devastated by illness, which is why we have made the process of making a claim for compensation as simple as possible.

So begin your journey to justice today, by answering a few questions regarding your claim on our quick and easy online enquiry form.

Or if you would rather discuss your claim directly with one of our dedicated travel law team members, that’s no problem. Call the legal team at YourHolidayClaims now on 0330 100 2851.

Check out some of our Egyptian success stories below:

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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The Latest Illness Outbreaks & Advice from YHC

Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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SUNRISE Holidays Resort branded a “hellhole” by ill-stricken holidaymakers
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