More and more holidaymakers are contacting Your Holiday Claims reporting to have suffered food poisoning and ear infections at the Royalton Riviera Cancun Resort and Spa in Mexico.
If illness ruined your package holiday at Royalton Riviera Cancun Resort and Spa within the last three years, it is not too late to claim the compensation you deserve.
To find out how much you claim could be worth, call our experts on 0330 100 2851.
Or, if you’d prefer to receive a call back from a member of our team, you can make your holiday claim online.
Outbreaks of illness bring misery to Royalton Riviera Cancun Resort and Spa
- Illness outbreaks hospitalise guests
- Whole families suffer from sickness and diarrhoea
- Confirmed cyclospora cayetanensis case
- Pools said to be filthy
A party of eight British holidaymakers have reached out to industry leaders Your Holiday Claims wishing to pursue a claim for holiday illness in Mexico after their five-star stays at Royalton Riviera Cancun Resort and Spa were ruined by illness.
The afflicted guests claim to have suffered from severe ear infections thought to be caused by dirty swimming pool water. The severity of the infection led to one member of the party receiving hospital care in the resort.
Review site TripAdvisor is awash with reports of illness at the new for 2015 resort.
“Whole party became ill,” comments a July 2016 guest adding that suspected food poisoning was the cause of their suffering.
Alarmingly, the Birmingham holidaymaker claims that she is still suffering from repeat illness symptoms, weeks after the close of her ruined holiday and has been unable to return to work.
Another recent guest advises others to “please be careful of the food” after contracting confirmed cyclospora food poisoning at the resort. The Livingston holidaymaker states that they “spoke to many different people at the hotel who like us, were suffering severe stomach cramps and generally feeling unwell.”
Compensation success for YourHolidayClaims client
Your Holiday Claims have previously successfully represented guests from the Royalton Riviera Cancun complex. Matthew and Wendy Evans had travelled to the Mexican resort to celebrate their wedding anniversary. However, the celebrations were quickly halted as symptoms of gastric illness left them seeking medical attention.
After returning home, the couple contacted Anne Thomson at YourHolidayClaims for help to bring a claim against their tour operator First Choice. Mr and Mrs Evans were able to receive over £6,000 in compensation on a no win no fee claim. You can read more about the Evans’ success here.
Expert advice from our Head of Travel Law
“I am both saddened and frustrated to learn that yet more holidaymakers have fallen ill at Royalton Riviera Cancun Resort and Spa.
“I strongly advise anyone who has suffered from illness at Royalton Riviera Cancun Resort and Spa to contact either myself or the specialist team at Your Holiday Claims for compensation advice by calling 0330 100 2851.”
Head of Travel Law at YHC
How to contact the experts at YourHolidayClaims
With an unrivalled claim success rate and over 50 years’ experience in travel law, Your Holiday Claims have the background knowledge and expertise to ensure that you are fully compensated following illness abroad.
To talk one our dedicated legal experts about your claim, call us now on 0330 100 2851.
Or, if you’re unable to speak to us right now, you can start your holiday illness claim online.