Illness brings misery to ClubHotel RIU Garopa Guests

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Illness brings misery to ClubHotel RIU Garopa Guests

A British holidaymaker has contacted the experts at Your Holiday Claims seeking compensation advice after illness ruined their stay at the ClubHotel RIU Garopa.

  • Illness ruins holiday
  • Reports of illness common on TripAdvisor
  • Guests slam “poor” food quality

If illness ruined your all-inclusive stay at the ClubHotel RIU Garopa, the experts at Your Holiday Claims could help you make a no win, no fee claim for anything up to £43,890 in holiday illness compensation.

With over 50 years experience in travel law and an unrivalled claim success rate, Your Holiday Claims can provide you with the very best legal representation. Our only aim is to ensure that you receive the compensation you deserve.

Call 0330 100 2851 now to find out how much your claim is worth.

Illness reported at ClubHotel RIU Garopa, Cape Verde

Your Holiday Claims have received a recent enquiry from a British holidaymaker reporting to have fallen ill at the ClubHotel RIU Garopa, Cape Verde.

Reports of illness at the five-star hotel are common on review site TripAdvisor.

In a recent report from May 2016, one illness stricken guest claimed that “a lot of people became very ill during their holiday including us.”

They likened the buffet restaurant to “feeding time at the zoo” and reported that cross-contamination was rife as guests were “touching food” and “eating directly from the buffet.”

Another guest claimed that her husband became severely ill at the ClubHotel RIU Garopa and “ended up with gastroenteritis and dehydration.”

“Although there was plenty of food and drink to choose from, a lot of it was undercooked. My husband … had to go to the local clinic to be put on [a] drip together with antibiotics,” she writes.

Reports of “poor” quality food served to guests are also common online.

Anne Thomson, head of travel law at Your Holiday Claims commented: “It is alarming to hear reports of illness at the Thomson promoted ClubHotel RIU Garopa.

“From the online reports, there appears to be a clear issue with food hygiene at the hotel. I sincerely hope that the hotel and tour operators work together to quickly rectify any hygiene failings.

“Illness can spread incredibly quickly in all-inclusive resorts and I fear that many more British holidaymakers may have been affected by illness outbreaks at this hotel. I urge anyone who has suffered from holiday illness within the last three years to contact Your Holiday Claims immediately for expert advice on making a no win, no fee claim for compensation.”

Contact the experts

Your Holiday Claims are proud to be industry leaders and we pride ourselves on our client care. A dedicated solicitor will handle every aspect of your no win, no fee claim from initial contact right through to final settlement.

Last year, Your Holiday Claims helped stricken holidaymakers just like you, claim in excess of £900,000 in total compensation following holiday illness.

Call 0330 100 2851 now and speak to the experts.

Or, simply complete the online contact form and a Cape Verde specialist solicitor will be in touch within 24 hours.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Illness brings misery to ClubHotel RIU Garopa Guests