Illness reported at Reef Oasis Blue Bay Resort, Sharm El Sheikh

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Guests have reported suffering from diarrhoea and stomach bugs whilst staying at the Reef Oasis Blue Bay Resort in Sharm El Sheikh, Egypt.

Tour operator, Thomson, promote Reef Oasis Blue Bay Resort as a Platinum Lifestyle destination.

The location is desired for its private beach and jetty, which includes a diving school.

The Thomson overview states “This place gives you huge choices of places to eat” with the Blue Bays dining range, compromising three á la carte: al-fresco Italian, a gourmet French and a Middle-Eastern restaurant as well as the main buffet, serving a range of hot and cold food between breakfast and dinner time.

However, it would appear that all is not well with one holiday maker saying:

“From day two of our eleven night holiday, my wife and I were struck with severe diarrhoea” claimed one holidaymaker. “We were prescribed antibiotics from the pharmacist after other remedies had failed to relieve us.”

Another holidaymaker reported “plenty of food choice, but I suffered a bad stomach for most of my holiday”.

Criticisms were also cast on the main restaurant, stating it was “more like a school canteen rather than a 5 star hotel”.

Sewage was also reported, “As we left our room, we could smell sewage as we were exploring the hotel grounds, this continued throughout our stay”.

On a separate occasion, another guest claimed “Whilst walking past standard rooms, I can only describe what I thought was an open sewage drain.” He continues “the smell was overpowering and my wife and I couldnt get past quick enough”.

Experienced travel law solicitor Tracy Stansfield commented on reports “Its disheartening to learn of guests becoming ill on holiday”.

“I trust Thomson and hotel management at the Resort will conduct a full health and hygiene inspection to resolve these issues, and ensure that there is no repetition of these reports”.

If you are currently staying at Reef Oasis Blue Bay Resort, Sharm El Sheikh and are suffering from illness:

  • Seek Medical attention at the Resort
  • Report any issues to your hotel representative or management
  • Take photographic evidence
  • Keep receipts of any purchases that may relate to your illness
  • Keep documentation, including complaints, medical records and photographs

If you are suffering illness on return home:

  • Consult with your GP at the earliest instance
  • DO NOT accept compensation via the hotel or tour operator – this could result in an inadequate offer
  • Contact our legal team specialists who have over 50 years experience in travel law.

Why choose us?

We are one of the UKs leading holiday claim specialists with over 50 years experience in travel law. We have settled claims for hundreds of holiday makers who have contracted illness whilst on holiday and we are committed in providing you with the best possible outcome.

Furthermore, we have successfully settled claims for holiday illness at this resort, helping stricken guests receive thousands in compensation. But don’t just take our word for it, check out our Reef Oasis Blue Bay success stories:

Claim the compensation you may be entitled to – today

If you have suffered any illness at Reef Oasis Blue Bay Resort, Sharm El Sheikh, call us today to speak with one of our holiday illness expert advisors on 0330 100 2851

Alternatively you can complete our online contact form and one of our highly qualified holiday illness experts will call you back as soon as possible.


Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Illness reported at Reef Oasis Blue Bay Resort, Sharm El Sheikh