Illness outbreaks ruins holidays at the Hi Bouganvilla Park, Spain

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At Your Holiday Claims we have recently received an enquiry from a British holidaymaker whose family fell ill during their stay at the Hi Bouganvilla Park.

The family was hospitalised for two days after being diagnosed with gastroenteritis and dehydration.

The family continued to suffer from the illness and missed their flights home after experiencing symptoms including severe vomiting and diarrhoea.

Others have commented on TripAdvisor, describing the facilities at the Hi Bouganvilla Park as “dirty” and “filthy”.

One hotel guest stated that their child contracted an “ear infection” during their stay, thought to be linked to the condition of the hotels swimming pool.

Anne Thomson, Head of Travel Law at Your Holiday Claims, commented: “The enquiry that we have received relating to the Hi Bouganvilla Park is worrying.

“Requiring hospital treatment and missing flights as a result of an illness obviously causes a great deal of stress.

“I hope that the tour operators and hotel management investigate the reports of illness in order to prevent any further cases arising.

“I would urge anyone who has fallen ill during their stay to contact myself or a member of the holiday claims team. If the illnesses were caused as a result of some fault on the part of the hotel you are entitled to claim compensation for the illness you suffered, the lost days of your holiday and any out of pocket expenses incurred as a result of your illness.”

Contact Your Holiday Claims today

Our dedicated holiday claims team has over 50 years combined experience within the travel law industry. They have the background knowledge and expertise to help you make a successful claim for compensation.

We are always on hand to offer you the advice and guidance that you need and will answer any questions you may have on the claims process.

For more information, call free on 0330 100 2851 or simply complete the online contact form for a quick call-back.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Illness outbreaks ruins holidays at the Hi Bouganvilla Park, Spain