Illness outbreak reported at the Hotel RIU Cancun

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Illness outbreak reported at the Hotel RIU Cancun

Your Holiday Claims have recently been contacted by a British holidaymaker who claims to have suffered from illness at the 24hour all-inclusive Hotel RIU Cancun.

  • Disgruntled guests take to TripAdvisor to warn of poor hygiene standards
  • “If food borne illness is your thing you will love this place!” states recent visitor
  • Holidaymakers turn to Your Holiday Claims for help

Did illness strike during your stay at the Hotel RIU Cancun? Provided that your stay was within the last three years and was booked as a package, the legal experts at Your Holiday Claims could help you make a no win, no fee for damages.

You could be entitled to anything between £770 and £43,890 in compensation.

Every year we help hundreds of British holidaymakers claim the compensation they deserve following illness abroad. Our only aim is to ensure that you receive the maximum award possible.

Call 0330 100 2851 now and see what your claim is worth.

“Cold” food and “dirty” pools plague Hotel RIU Cancun Guests

A British holidaymaker has reached out to industry experts Your Holiday Claims for compensation advice reporting to have fallen ill at the five-star Hotel RIU Cancun.

Recent visitors to the Thomson Platinum resort have taken to TripAdvisor to voice their concerns regarding hygiene practices at the Mexican complex.

In a particularly worrying report, one guest form April 2016 bluntly states that “if food borne illness is your thing youll love this place!” The holidaymaker adds that “all the food on the buffet was cold. Some of it was so old it was hard.”

Other guests have turned their concerns towards the hotels swimming pool, stating that it looked “murky” and “dirty.”

“I went in the pool once and there were cups everywhere and a nasty film across the water,” comments a June 2016 holidaymaker.

Anne Thomson, head of travel law at Your Holiday Claims commented: “I sincerely hope that Hotel RIU Cancun investigates the issues raised in these recent reports and conducts a thorough investigation into hygiene standards.

“It is well known that serious illness such as gastroenteritis or cryptosporidium can occur if hygiene standards are not met.

“If you have suffered from illness at the Hotel RIU Cancun within the last three years, Your Holiday Claims could help you obtain compensation for the illness you suffered, the loss of enjoyment of your holiday and any out of pocket medical expenses incurred.”

Contact the experts

Your Holiday Claims have over 50 years experience in travel law and an unrivalled claim success record to provide you with the very best legal representation.

You are only a phone call or click away from expert legal advice.

Call 0330 100 2851 now and start your no win, no fee claim today.

Or, simply complete the online contact form and a Mexico claims specialist will be in touch within 24 hours.


Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Illness outbreak reported at the Hotel RIU Cancun