Illness outbreak at the Concorde el Salam causes “worst holiday ever”

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Here at Your Holiday Claims we have been contacted by a holidaymaker whose stay at the Concorde el Salam was ruined by an outbreak of illness.

Large numbers of visitors to the Egyptian hotel have reported witnessing unacceptable hygiene standards. Guests have taken to TripAdvisor to share their concerns regarding the Thomas Cook and First Choice promoted hotel.

One frustrated holidaymaker commented: “Thursday morning I started to become ill. Severe stomach cramps then followed by diarrhoea, then sickness. At 7am we rang the doctor for some medication to be sent from the chemist.”

“I had to call the doctor that evening as the tablets hadnt made a difference and I now couldnt take them as I was projectile vomiting. The doctor gave me two injections and asked to see me the following day.

“All in all, this was the worst holiday ever.”

Others have reported that “cleanliness in the main restaurant is very poor” and vomit was left uncleaned for 20 minutes after a child was sick in the restaurant. They added it was “no wonder there was sickness going around”.

Tracy Stansfield, an experienced holiday claims solicitor at Your Holiday Claims, commented: “It does appear that a number of holidaymakers have been affected by illness at the Concorde el Salam in Sharm el Sheikh.”

“If standards of food safety and hygiene are poor, there is always a risk that illness can spread quickly throughout the hotel.”

“I would encourage anyone who has fallen ill on holiday at the Concorde el Salam in the past three years to get in touch with the team at Your Holiday Claims for expert advice on whether you may be able to make a claim for compensation.”

Contact Your Holiday Claims today

If your holiday has been ruined by illness at the Concorde el Salam, the expert team at Your Holiday Claims is on hand to help you make a successful no win no fee claim for compensation.

To speak to a holiday claims expert, call us on 0330 100 2851 or simply complete our quick online contact form and we will be in touch as soon as possible.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Illness outbreak at the Concorde el Salam causes “worst holiday ever”