Illness continues to spread at Marconfort Beach Club Hotel

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British holidaymakers have reported outbreaks of illness which have ruined holidays at the Marconfort Beach Club Hotel in Spain.

Visitors to the hotel have continued to contact Your Holiday Claims after experiencing symptoms including sickness and diarrhoea during their stays.

One angered guest said: “We were excited until the week before upon reading all the sickness cases on TripAdvisor. I was so worried that I decided to eat very cautiously as I have a condition that if I get food poisoning my body attacks itself and I am very ill.

“On my 6th day I started getting stomach cramps and then it began…” She added that reports of sickness and stomach cramps were circulating all over the resort and on her return to the UK it was confirmed she was diagnosed with “salmonella poisoning i.e. food poisoning.”

Another disgruntled holidaymaker said: “It is such a shame that this bug has been going on for some time. I think the hotel management really need to look closely at the amount of cases reported and perhaps get in the proper health people to help find the cause and rectify this before it causes more problems.”

One guest claimed: “Other guests told us that there had been a bug circulating for a number of weeks, tons of people we saw were ill including 2 of my party.

“Had I known about the bug I would have tried to get another hotel, I only managed to have a 2 day break instead of 4.”

Our Head of Travel Law, Anne Thomson, commented on the reports: “There have been many holidaymakers reporting undercooked or lukewarm food being served at this resort.

“When food is served undercooked or lukewarm bacteria may not be killed off and this can lead to gastric illnesses with symptoms including sickness and diarrhoea. Not only can this ruin a holiday, it can be an extremely distressing experience, especially when medical treatment is required.

“I would encourage anyone who has fallen ill on holiday at the Marconfort Beach Club Hotel, to contact myself or a member of our expert team for advice on whether they may be able to make a successful claim for compensation.”

Contact Your Holiday Claims

Our dedicated holiday claims team has over 50 years combined experience within the travel law industry. They have the background knowledge and expertise to help you make a successful claim for compensation.

We will deal directly with your tour operator and ensure that you receive the best possible outcome for your claim.

To receive a free, no obligation initial consultation, call us today on 0330 100 2851. Or, simply complete the online contact form below and we will be in touch shortly.

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Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Illness continues to spread at Marconfort Beach Club Hotel