It has come to the understanding of the YHC team that holidaymakers are continuing to succumb to illness whilst staying at the Steigenberger Aqua Magic resort, after our team were contacted by a recent visitor of the five star hotel.
Has your trip to Egypt also been ruined by an illness which proceeded for at least seven days? If so, and your dates of travel have been within the last three years, then our travel law team may be able to help you make a claim for holiday illness compensation!
For more information from our experts on the process of making a claim, just give us a call today on 0330 100 2851.
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Recent guest of the Steigenberger Aqua Magic suffers from gastroenteritis
- An afflicted holidaymaker turns to YHC after falling ill at the Egyptian resort
- Other recent visitors claim online that their family has also suffered from illness
- We have reported on illness problems and successfully settled claims at this resort on numerous occasions
There appears to be no end to illness complaints at Thomas Cook’s flagship Hurghada hotel, the Steigenberger Aqua Magic.
We are aware that illness outbreaks are continuing at the after being contacted by a holidaymaker who clams they suffered from gastroenteritis during their visit to the 5-star resort.
Unfortunately, another recent guest of the Steigenberger Aqua Magic has also confirmed that their holiday at the hotel was impacted by illness.
In a review which was posted on the website TripAdvisor, they revealed:
“I would say that we were all unwell either while on holiday or since returning.
“Both [our] children were unwell with sickness whilst away and my son since returning, myself and my partner also had an upset stomach and sickness whilst away.
“We were not ill to the extent it ruined our holiday, however it did mean a few evenings stuck in the room with poorly children”.
Furthermore this news comes on top of reports from earlier this year, where guests who also fell ill at the Steigenberger Aqua Magic during their stay described the food on offer as “never hot” and to be of a “poor” standard.
Another guest around who visited this time period was also left disappointed with her visit, as she commented “My partner got what looked to be a half-cooked burger”, before adding that this resulted in “him having sickness” and subsequently requiring a trip to their doctor.
Compensation success with YourHolidayClaims
The legal experts at YourHolidayClaims have already helped holidaymakers claim thousands of pounds in successful compensation claims, after they had fallen sick whilst on holiday at the Steigenberger Aqua Magic resort.
Our client, Jennifer Masters, received £2,200 in a no win no fee settlement after her 2014 family holiday at the Egyptian hotel was derailed by diarrhoea and stomach cramps.
You can read the full details on Jennifer’s story and how YHC assisted her here.
Our holiday illness specialists’ thoughts
“It is worrying to hear once again of outbreaks of illness that are ruining holidays at Steigenberger Aqua Magic.
“The repeated nature of the outbreaks suggests that major breakdowns in hygiene standards are constantly reoccurring; this is simply inexcusable within a popular package holiday hotel.
“Here at YourHolidayClaims, we have helped numerous holidaymakers pursue claims for compensation, after their highly anticipated trips to Egypt’s have been cut short by sickness.
“As always, I urge anyone whose fallen ill on any package holiday to contact the team here at YourHolidayClaims to receive expert legal advice and guidance. There is no need to suffer in silence when help is just a phone call or click away”.
Litigation Executive at YourHolidayClaims
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