The team at Your Holiday Claims has heard from a visitor to the Holiday Village Costa del Sol after their stay at the resort was affected by illness.
We have also been reading reviews that other guests have left on TripAdvisor with some of them stating they too experienced illness and poor hygiene at the resort.
One guest described their stay as the “worst holiday ever”, stating: “During our stay the children both had sickness and stomach bugs, I had a sore throat and aching body and my husband also had a stomach upset.
“Not really sure what caused this but we don’t think the hotel was the cleanest.”
Another holidaymaker said that their family was struck down with illness. They commented: “We were so pleased with our choice of hotel. Great location, plenty for children to do and friendly staff. The food looked amazing, plenty of choice.
“However, 2 days in to the holiday my 14 month old son suffered with serious vomiting and diarrhoea. After many worrying hours, we took him to the onsite doctor.
“He confirmed that my son had gastroenteritis (he said most probably food poisoning) and advised us to take him to hospital.
“He’s also said a few people had been ill with the same thing. I was also ill. My concern is with the hotel food, I am extremely disappointed as it ruined our holiday. We spent the rest of our holiday in and around our room, we couldn’t enjoy the facilities and we were totally put off eating for the rest of our duration.
“The first bit of food I had after I felt better was chicken and when I cut it, it was pink.”
Anne Thomson, Head of Travel Law at Your Holiday Claims, said: “It is worrying to hear of further outbreaks of illness at this Holiday Village. We have previously assisted holidaymakers who suffered similarly to obtain compensation for their illnesses and ruined holidays.
“I would urge anyone else whose stay at this resort was affected by illness to get in touch with us as soon as possible to discuss if we could help you with a no win no fee claim”.
Call Your Holiday Claims
If your visit to the Holiday Village Costa del Sol has been affected by illness we want to hear from you.
With over 50 years combined experience in the travel law industry, our team of experts has the skills to help you obtain the best possible outcome for your claim.
Speak to a professional today by calling 0330 100 2851, or simply complete our online contact form and we will give you a call back as soon as possible.