Illness at The Grand Hotel – guests say “just got back from this hotel…what a relief!”

The Grand Hotel is a five star all-inclusive hotel located in Sharm el Sheikh. The hotel boasts eight swimming pools, three buffet restaurants, five a la carte restaurants and daytime activities.

Guests who have recently stayed at the hotel have complained about falling ill with a “bug.”

Hygiene at the hotel has been questioned.  Guests have commented “the main hotel grounds and pools are very good, well maintained and better than I’d expected, but that’s where it all starts to go downhill.”

Holidaymakers have said that on first impressions the hotel looked “lovely” however on the 3rd day one guest found that their duvet had bloodstains on it.

Guests have commented on the “not so Grand hotel” stating that they were disgusted that a “five star hotel would have such poor hygiene standards.” They have noted that plates were not washed properly and there was “dry food stuck to them.”  Glasses were also not cleaned thoroughly.

One couple said that the main restaurant resembled a “cattle market” and the food served was the “worst food” they had ever seen.

Another couple said that they refused to eat at the buffet restaurant and paid extra to eat in the a la carte.

Both couples have reported contracting illness at this hotel. One of the couples said “we caught a bug and was sick for several days.”

Another said “we were all ill. My wife collapsed from what we believe was undercooked food.”

“She was so ill we needed the doctor and several injections, almost hospitalising her.”

When visiting the doctor, they were told that this was “normal” for the area.

They have said that the number of people who fell ill with stomach related issues at this hotel was “worrying” and “one of the tour guides commented on the disproportionate levels of sickness here compared to others.”

Anne Thomson, Head of Travel Law at Your Holiday Claims remarked: “Foodborne illnesses may occur when holidaymakers consume contaminated food or food that has been left out for long periods of time.”

“Strict international hygiene measures need to be in place to prevent the risk of a potential outbreak.”

“I would urge anyone who has suffered symptoms of illness at The Grand Hotel in Sharm el Sheikh to contact Your Holiday Claims for advice on how to make a claim for compensation.”

Helping you make a claim for illness at The Grand Hotel

Our dedicated holiday claims team has over 50 years’ combined experience within the Travel law industry. They have the background knowledge and expertise to help you make a successful claim for compensation.

We deal directly with your tour operator and are determined to obtain the best possible outcome for you.

For more information on how you can make a holiday illness claim with us, contact Your Holiday Claims today. Call free on 0330 100 2851 or simply complete the online contact form and we will be in touch with you as soon as possible.

 

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Illness at The Grand Hotel – guests say “just got back from this hotel…what a relief!”
2014-08-13T13:57:40+00:00
Shaun Starr