Our team of holiday illness experts are becoming increasingly concerned about the number of people returning to the UK complaining of suffering symptoms of sickness and diarrhoea during their stay at the Nubian Village in Sharm el Sheikh, Egypt.
One possible cause of the recent outbreaks of illness could be poor food and hygiene standards in the hotel.
A holidaymaker who recently returned from the Nubian Village described the hotel as “disgusting” and complained on TripAdvisor, “The food was diabolical, I wouldn’t feed the stuff on offer to a dog!”
Another lady whose holiday was ruined during their stay at the same hotel returned to the UK only last week and said: “I arrived home from the Nubian yesterday evening and also feel compelled to share my experience ASAP, in the hope that it will stop others going here & suffering the same misfortune.
“I stayed here for 1 week with my mum; our MO was to relax & enjoy the sunshine. The weather was good, with only 1 cloudy day. In the interests of presenting a balanced view, I will mention that the staff here are the only good thing about the resort; they are friendly, helpful and caring. I believe this is the only reason why the ratings are as high as they are on Trip Advisor.
“Now for the negatives; the first room we were allocated was in the main block – it was shabby, outdated and small. I asked to be moved the next day, which was seen to. We moved to a bungalow which was marginally better, but still shabby; the tiles in the bathroom were stained, the drain was rusty and dislodged, the drainage needed attention, the TV was around 20 years old & had seen better days…
“I became very ill on day two; vomiting and diarrhoea, which still hasn’t passed. I wasn’t able to keep anything down & had to spend one whole day in bed. When I mentioned this to staff, they told me a number of other guests, particularly children, also had the same. I believe I have some sort of bacterial infection from the food & will have to see my own doctor tomorrow for antibiotics.
“Overall, I would not visit this place again. I feel I have wasted over £1000 to effectively be tortured for a week & I am still not well. Please, please do not visit this hotel.
“I’m sure ‘guest relations’ will look at this review and only focus on the one positive comment I have made, as is their remit. However, perhaps they should take these negative comments more seriously and address them – maybe even recompense those who have suffered due to their appalling food hygiene standards”.
Anne Thomson, Head of Travel Law at Your Holiday Claims commented: “Last year myself and the team received a number of enquiries from British holidaymakers who unfortunately had their holidays ruined during their stay here as a result of an outbreak of illness that occurred.
“We have recently settled one of the claims for a British couple who travelled to the Nubian village to celebrate their 25th wedding anniversary.
“Unfortunately their holiday turned into a complete nightmare when both of them became very ill, suffering with symptoms of nausea, stomach cramps, diarrhoea and vomiting one was hospitalised due to how poorly she was. They received in excess of £5,000 by way of compensation
“I am concerned a year later that we are still hearing of people being unwell during their stay here.
“I hope the tour operators that sell and promote package holidays to Nubian Village carry out a full investigation into the cause of the repeated outbreaks of illness and ensure the appropriate procedures are implemented to prevent anyone else from becoming ill.
“We urge anyone who has been affected to contact us directly to receive free legal advice and help to claim the compensation they may be entitled to.”
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