“Hundreds of bed bug bites” and “illness” ruin hard-earned family holiday at Sunwing Makadi Hotel

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The Daily Mail has recently published a story relating to a family of four whose hard earned holiday quickly turned into a “nightmare”.

The family “were covered with insect bites” after their first nights stay at the five-star Egyptian Resort, Sunwing Makadi Hotel at Makadi Bay, Egypt.

Mr Rae Claydon and his partner Rachel had booked their holiday to the Sunwing Makadi Hotel to celebrate their wedding anniversary and told the Mail Online they were “struck down by diarrhoea and vomiting” the day after they arrived. Rachel also claims to have lost over a stone in weight and has been left with scars from the insect bites.

The 49 year old company director, Rae, told the MailOnline:  “We had been looking forward to this well-deserved break for over a year and it very quickly turned into a nightmare.

“It was an awful holiday and the effects of the illness have left us completely shell shocked.”
All four family members are said to have been affected and the family are now taking legal action.

Anne Thomson, Head of Travel Law at Your Holiday Claims comments: “The team and I are saddened to hear of Mr and Mrs Claydons experience and hope the family makes a full recovery.

“To have such a special occasion ruined due to the failure of basic food and hygiene standards is simply unacceptable and we hope their claim is successful.

“We urge anyone who has been affected to contact Your Holiday Claims, as they too may be entitled to claim compensation with our help on a no win no fee basis”.

Sunwing Makadi hotel holiday illness compensation claims

If you have returned from the Sunwing Makadi hotel and been unfortunate to have had your stay ruined due to illness, or as a result of suffering from bed bug bits, our team of highly qualified, experienced holiday illness solicitors can help you to make a successful bed beg holiday illness compensation claim.

For more information and to speak directly to a holiday illness solicitor, call our helpline on 0330 100 2851 to find out how much your claim may be worth today.

All the claims that we handle are accepted on a no win, no fee basis which means that you will pay no legal costs win or lose as long as you follow our advice regarding insurance.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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“Hundreds of bed bug bites” and “illness” ruin hard-earned family holiday at Sunwing Makadi Hotel