We have been asked to represent a family who suffered severe gastric illness at Cyprotel, Faliraki, Rhodes after faeces were found in the pool.
The family stayed at the hotel in August, 2013 and all suffered with symptoms of severe stomach cramps, vomiting and diarrhoea.
Thomas Cook, amongst others, promote the Cyprotel Faliraki.
Our client told us: âThere were flies on the food and the serving spoons and the food was left out in the sun. There were many faecal accidents in the children´s swimming pools. The pools were not closed and the faeces were just scraped down drainage channels or put in the bin by the drinks machine by the lifeguards.â
She went on to say: âThere were rats in the children´s play area and in the entertainment area and the staff went on strike for 2 days as they had not been paid for 3 months.â
Anne Thomson, Head of the Holiday Illness Claims Department at Farnworth Rose said: âTo hear of rats running around the children´s play areas and pools not being closed after faecal accidents is horrendous. Thomas Cook should investigate the source of illness at the Cyprotel Faliraki to ensure nobody else falls ill.â
Contact our Holiday Illness Claims Team
If you have suffered a holiday illness in a package hotel abroad, please contact YourHolidayClaims for free information about claiming for holiday illness.
If you have suffered any type of illness or injury during a holiday abroad contact Anne Thomson or Tracy Stansfield on: 0330 100 2851.
An expert holiday illness claims team on your side
Anne Thomson has successfully dealt with millions of pounds worth of holiday illness compensation claims over the past 25 years. Anne has previously worked for major tour operators Thomas Cook and Thomson/First Choice and has the background knowledge, expertise and understanding to ensure that you receive your deserved holiday illness compensation.
Tracy Stansfield, an experienced solicitor in the team has headed up her own personal injury department representing the victims of accidents and holiday illness for over 20 years. Dealing with a whole range of illnesses/accidents ranging from minor injuries to injuries with life changing consequences, Tracy has successfully worked with her clients to ensure that they receive the maximum compensation due to them. Find out more about your Greece holiday claim.
