“Houda Hell” at Houda Golf and Beach Club, Tunisia

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We are disappointed to read about more problems at the Houda Golf and Beach Club in Tunisia. We were contacted by a group of eight holidaymakers after their holiday from hell there last year.

Two of our clients were diagnosed as suffering from campylobacter following their stay and it would appear that illness has struck again, resulting in many ruined holidays.

Many British holidaymakers that  have recently returned from their stay have warned others on TripAdvisor to “stay away from this hotel” or to “cancel your holiday”. after their holiday was ruined due to sickness, thought to be as a result of  poor food and hygiene standards.

A British couple from Bristol left the hotel after only one nights stay. They booked their holiday at the Houda Golf and Beach club for one week. But after arriving to a damp room, flies on the wall, dirty linen, and being served undercooked eggs, they decided to check into another hotel.

On Tripadvisor the lady complained: “The food is the worst Ive ever had. Im not a fussy person but they cooked me a fried egg for 5 seconds then served it onto my plate.

“To cut a long story short, we transferred to a different hotel after being there 22 hours, we couldnt even last a day. We couldnt take anymore at the Houda hell hole and had to pay a cancellation fee of £133 to them.

“We werent the only couple that left, another family left before us and other families where thinking about leaving and to make the holiday even worse, they lost my suitcase and had to wait 5 days to get it back .”

A family of three from Burton upon Trent also had their holiday ruined due to illness suspected to have been caused as a result of the food served in the hotel.

“My partner and one year old daughter had diarrhoea and a temperature for two days and continued to have diarrhoea until our last day there. I had an allergic reaction from the food (which I have never had before nor am I allergic to anything as far as Im aware)

“I was covered head to toe in lumps and rashes, swollen hands and could hardly see from the swelling round my eyes. I had to pay 115 diners for the injection and to see the doctor and when I asked what the injection is called; the “doctor” said it will just make you better”

Many other are suspected to have been affected by illness at the Houda Golf and Beach Club Hotel.

Tracy Stansfield, an experienced holiday illness claims solicitor commented: “The Houda Golf and Beach Club in Monastir , Tunisia is no stranger to outbreaks of illness and our clients have previously raised concerns about the poor food and hygiene standards in the hotel.

“Many British holidaymakers enjoy a well-earned holiday to Tunisia every year, but unfortunately some return complaining of holiday illness.

“Every year, the team at Your Holiday Claims successfully assist British holidaymakers to bring successful compensation claims.

“What is sad is that it appears that standards have not improved and yet more people are going to have their holidays spoilt by illness and  I would urge anyone affected  to seek legal advice as soon as possible as they may be entitled to claim compensation.

Contact Your Holiday Claims

At Your Holiday Claims we have in excess of  50 years combined experience representing British holidaymakers who have suffered a holiday illness abroad. Our holiday claims specialists have the background knowledge and expertise to help you make a successful claim for compensation.

For more information on how we can help you, contact Your Holiday Claims today. Call us on 0330 100 2851 or simply complete the online contact form below for a quick call-back.


Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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“Houda Hell” at Houda Golf and Beach Club, Tunisia
Shaun Starr