We are disappointed to read about more problems at the Houda Golf and Beach Club in Tunisia. We were contacted by a group of eight holidaymakers after their ‘holiday from hell’ there last year.
Two of our clients were diagnosed as suffering from campylobacter following their stay and it would appear that illness has struck again, resulting in many ruined holidays.
Many British holidaymakers that have recently returned from their stay have warned others on TripAdvisor to “stay away from this hotel” or to “cancel your holiday”. after their holiday was ruined due to sickness, thought to be as a result of poor food and hygiene standards.
A British couple from Bristol left the hotel after only one night’s stay. They booked their holiday at the Houda Golf and Beach club for one week. But after arriving to a damp room, flies on the wall, dirty linen, and being served undercooked eggs, they decided to check into another hotel.
On Tripadvisor the lady complained: “The food is the worst I’ve ever had. I’m not a fussy person but they cooked me a fried egg for 5 seconds then served it onto my plate.
“To cut a long story short, we transferred to a different hotel after being there 22 hours, we couldn’t even last a day. We couldn’t take anymore at the Houda hell hole and had to pay a cancellation fee of £133 to them.
“We weren’t the only couple that left, another family left before us and other families where thinking about leaving and to make the holiday even worse, they lost my suitcase and had to wait 5 days to get it back .”
A family of three from Burton upon Trent also had their holiday ruined due to illness suspected to have been caused as a result of the food served in the hotel.
“My partner and one year old daughter had diarrhoea and a temperature for two days and continued to have diarrhoea until our last day there. I had an allergic reaction from the food (which I have never had before nor am I allergic to anything as far as I’m aware)
“I was covered head to toe in lumps and rashes, swollen hands and could hardly see from the swelling round my eyes. I had to pay 115 diners for the injection and to see the doctor and when I asked what the injection is called; the “doctor” said it will just make you better”
Many other are suspected to have been affected by illness at the Houda Golf and Beach Club Hotel.
Tracy Stansfield, an experienced holiday illness claims solicitor commented: “The Houda Golf and Beach Club in Monastir , Tunisia is no stranger to outbreaks of illness and our clients have previously raised concerns about the poor food and hygiene standards in the hotel.
“Many British holidaymakers enjoy a well-earned holiday to Tunisia every year, but unfortunately some return complaining of holiday illness.
“Every year, the team at Your Holiday Claims successfully assist British holidaymakers to bring successful compensation claims.
“What is sad is that it appears that standards have not improved and yet more people are going to have their holidays spoilt by illness and I would urge anyone affected to seek legal advice as soon as possible as they may be entitled to claim compensation.
Contact Your Holiday Claims
At Your Holiday Claims we have in excess of 50 years’ combined experience representing British holidaymakers who have suffered a holiday illness abroad. Our holiday claims specialists have the background knowledge and expertise to help you make a successful claim for compensation.
For more information on how we can help you, contact Your Holiday Claims today. Call us on 0330 100 2851 or simply complete the online contact form below for a quick call-back.