Hotel RIU Jalisco in jeopardy? Holidaymakers raise issues over Mexican resort

mexico illness

A concerned holidaymaker has contacted the team at Your Holiday Claims after their trip was terrorised by illness at the ClubHotel RIU Jalisco resort, Mexico.

  • Concerning amount of guests who have stayed at the hotel are raising similar points over the hotels unhygienic practices
  • Multiple guests who have visited also reveal that the hotel is rife with illness
  • One poster says the poor hotel standards hospitalized their 20 month old daughter

Have you had your holiday halted within the last 3 years because of sickness?

If that’s the case and your holiday was booked as a package, you could be entitled to claim compensation for your sickness in Mexico and potentially win back thousands of pounds.

For more information give us a call on 0330 100 2851 and one of our specialists will be at hand to talk over any questions you may have.

To offer you further protection, all of claims we handle are on a no win no fee basis so you will never be left out of pocket!

“Happy to be back home”: ClubHotel RIU Jalisco slammed online by angry holidaymakers

Numerous recent visitors to the RIU Jalisco Hotel have taken to TripAdvisor after illness left them thoroughly displeased with their stay.

This comes after Your Holiday Claims were contacted by a holidaymaker who was forced to seek medical attention whilst at the hotel.

According to recent TripAdvisor reviews, a considerable number of guests who have stayed at the Mexican resort have found serious issues with the hygiene standards.

One poster states there found “dirty linens, room towels with blood stains and brown spots all over the sheets”.

They continued to claim that there were no blankets and “only one dirty sheet” on the beds, and that the “food was bad, salty and not fresh”.

It appears that this guest was not the only one at the hotel to endure these problems, as another revealed the “rooms are not clean and I found fresh blood on the bed”.

With further regards to the food problems at the ClubHotel RIU Jalisco one holidaymaker says that there is “no fresh food” available. This poster also made a point over food storage problems at the resort, as they claimed some fridges had rust issues and was “dripping water on the food”.

Furthermore in a startling report, one post shows how a couple’s 20 month old daughter was hospitalized for half of their one week stay because of illness due to the hotels poor conditions.

The post describes the terror that the family of 3 suffered over the whole ordeal, and how they are critical of how the hotel managed the situation. The distressed holiday maker claims the ClubHotel RIU Jalisco has “Zero customer service” and “Zero value for people”.

Head of Travel Law here at Your Holiday Claims Anne Thomson had a few words to say on the poor standards that have been made evident at the RIU Jalisco.

“I am greatly dismayed to learn about the concerning issues that have emerged from this hotel”.

She added “Here at Your Holiday Claims we know how distressing falling ill on holiday can be, especially when it is no fault of your own. We have great sympathy for all those affected”.

Anne finished by saying “I would suggest that anyone who feels that they are eligible to make a claim to not be hesitant and get in touch with us, and our holiday claims team will provide you with all the information you need”.

Start your claim process right now!

It’s a quick and easy process to start a holiday illness claim with Your Holiday Claims, and with a number of highly qualified solicitors waiting to fight your corner you can be sure that you won’t regret using us to back your claim.

Start your claim now, by simply giving us a call on 0330 100 2851.

Or if you’re unable to speak on the phone just fill in our online enquiry form and we will be back in touch within 24 hours.

And remember all claims we pursue are no win no fee!

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Hotel RIU Jalisco in jeopardy? Holidaymakers raise issues over Mexican resort
2017-04-07T15:14:34+00:00
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