Hospital treatment after illness at Club MAC Alcudia in Majorca

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Hospital treatment after illness at Club MAC Alcudia in Majorca

A British family have reached out to industry leaders Your Holiday Claims for compensation advice after their stay at Club Mac Alcudia was ruined by severe illness that led to hospitalisation for one stricken member.

  • Holidays “wiped out” by illness
  • “Appalling” food on offer
  • Family stay described as a “week from hell”

If you or your family have suffered from illness at Club Mac Alcudia, the legal experts at Your Holiday Claims could help you claim the compensation that is rightfully yours.

You could recover anything between £770 – £43,890 in a successful no win no fee settlement.

Call 0330 100 2851 now and see what your claim is worth.

Holiday “hell” at Club Mac Alcudia

Your Holiday Claims have recently been contacted by a British holidaymaker who has informed us of an outbreak of illness at the Club MAC Alcudia in Majorca, Spain.

They have reported that of their family of four, three have fallen ill at the resort. They have suffered symptoms including sickness, stomach cramps and diarrhoea which have resulted in one family member requiring hospital treatment.

They have spoken to dozens of other holidaymakers whose children also suffered from sickness bugs during their stay.

The Club MAC Alcudia is promoted by tour operators First Choice and Thomas Cook amongst others. The resort consists of three hotels all located within the same complex.

There are also reports on TripAdvisor describing children being sick at the hotel.

A British holidaymaker from Letchworth commented: “Both our usually healthy and strong in constitution kids were very sick. This wiped out four days of our break and ruined our holiday.

“It seemed that most people that you spoke to had sickness in their family. Kids were puking in public areas. This appears to be an issue with the hotel and needs to be addressed immediately.

“The food was mostly appalling. Generally the quality, variety, and imagination of all the food was poor. We had stayed in similar all-inclusive 3 star places and this was very, very inferior in comparison.”

Many others have commented on the quality of food served at the Club MAC Alcudia. A hotel guest from Birmingham stated: “The restaurants were always busy with long queues at meal times. After eventually being seated we found the food was cold or not even cooked through properly.

“The only time we had hot decent food was when we went outside of the complex.”

Anne Thomson, Head of Travel Law at Your Holiday Claims, commented: “The enquiry that we have received raises some serious concerns regarding the Club MAC Alcudia. We have been informed that numerous holidaymakers, especially children,  have suffered illness at the resort.

“Any illness requiring hospital treatment can obviously ruin a holiday.  If hot food is served cold, lukewarm or undercooked, bacteria can quickly multiply and cases of food poisoning can occur.  If poor food preparation or handling practices or indeed hygiene standards generally are the cause of the outbreak of illness, holidaymakers are entitled to claim compensation from their tour operator.

“I would urge anyone who has fallen ill on holiday at this resort to contact Your Holiday Claims as soon as possible to see if you are eligible to make a claim for food poisoning at Club Mac Alcudia.”

Contact Your Holiday Claims

Your Holiday Claims lawyers have over 50 years combined experience representing British holidaymakers who have suffered a holiday illness abroad.

We can help you obtain compensation for your illness ie your pain and suffering , the loss of enjoyment of your holiday and also recover any medical costs and other out of pocket expenses you may have incurred as a result of the illness contracted on holiday.

Our holiday claims experts are always on hand to answer any questions that you may have on the claims process and will offer the advice and guidance you need. We are here to help you obtain the best possible outcome for your claim in a totally stress free manner.

To receive a free, no obligation initial consultation, call today on 0330 100 2851 or simply complete the online contact form and we will contact you without delay.

Latest Club Mac Alcudia illness outbreaks

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Hospital treatment after illness at Club MAC Alcudia in Majorca
Shaun Starr