5-star salmonella experience for guests at Mexicos Riu Yucatan

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A British holidaymaker has contacted the team here at YourHolidayClaims after they believe poor hygiene standards at the RIU Yucatan resort, Mexico, were responsible for them contracting salmonella food poisoning during their stay.

If youve had a holiday ruined by illness as a result of poor hotel conditions, then the travel law experts here at YourHolidayClaims could help you claim thousands of pounds in compensation!

So contact us today and reveal whether or not you can make a claim, by calling 0330 100 2851 now.

Or if you cant discuss your claim over the phone right now, you can arrange a call back at a time more suited to you by starting your claim online.

Holidaymakers vent their anger over the RIU Yucatan online

  • Confirmed Salmonella food poisoning diagnosis for former guest of the Mexican resort
  • The holidaymaker was alarmingly hospitalised following the illness they suffered during their holiday
  • Cases of Salmonella food poisoning at the hotel date back to Summer 2015

We are aware of a holidaymaker who has had to endure a confirmed case of salmonella food poisoning during their stay at the Riu Yucatan.

The afflicted traveller is claiming to have received hospital treatment in Mexico for severe diarrhoea and stomach cramps.

Returning tests have now revealed that a salmonella infection was the cause of their suffering.

Unfortunately, it appears that this holidaymaker is not alone when it comes to guests of the Mexican resort who have suffered illness during their stay.

Worryingly, TripAdvisor reports portray that illness outbreaks have been causing disturbances at the Riu Yucatan for a prolonged period of time now, as reports from 2015 disclose illness problems at the hotel at that phase.

Following a stay in September 2015, a former guest of the Thomson promoted resort claimed that their “husband contracted salmonella” during their visit.

In addition to this, another distressed holidaymaker claimed that during their visit to the hotel in July 2015, her “husband and 2 daughters became ill with sickness and diarrhoea”.

This former guest continued to explain how after suffering for more than 2 weeks with illness symptoms, tests revealed that her husband had contracted “a parasite from food poisoning on holiday”.

The holidaymaker adds that “although the hotel seemed clean, there were birds that would fly through the open buffet at lunch time and steal food”.

Furthermore, more recent reviews of the Riu Yacarta describe the food as “horrific” and “shocking”.

One poster claimed:

“I [ate] out every day as there was skins over foods, mixed yoghurts…and flies on food that they would take out and re-stir“.

Another disgruntled guest added that “nothing tasted real”, and that they “seriously wont ever be back just for this reason”.

Our Head of Travel Laws’ comments

“I am concerned to learn that British holidaymakers have been struck by an illness as serious as Salmonella at the RIU Yucatan.

“We were previously instructed in February by a holidaymaker who was hospitalised after they suffered dehydration from food poisoning, which contracted at the resort. I am alarmed to see that this trend appears to be continuing over long periods of time.

“It is not too late to make a claim for compensation if you have suffered from illness outbreaks while on holiday in the last three years. YourHolidayClaims can help you pursue a no win, no fee claim and receive the compensation that you deserve”.

Anne Thomson
Head of Travel Law at YourHolidayClaims

Start your claim today

The YourHolidayClaims legal team are industry leaders when it comes to helping holidaymakers claim back the compensation they deserve.

So start the journey to winning back what you deserve now, by giving us a call on  0330 100 2851 to speak to one of our dedicated advisors.

Or alternatively, you can provide us with a few details regarding your claim and start your claim online.

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Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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5-star salmonella experience for guests at Mexicos Riu Yucatan