Honeymooners fall ill at Sunrise Holidays Resort, Hurghada

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After reading reports of illness on TripAdvisor about the Sunrise Holidays Resort, we are becoming concerned about the quality of the food served.

The hotel is promoted by Thomas Cook holidays amongst others. The Sunrise Holidays Resort enjoys its own private beach, along with 4 restaurants and swimming pool.

A couple on their honeymoon have said that the food was “appalling” and not “cooked properly.”

The couple reported that they had contracted food poisoning whilst staying at this hotel and they suffered symptoms including “flu-like aches, terrible stomach cramps and sickness.”

The honeymooners complained to their Thomas Cook representative and asked to be moved. The representative apparently asked them to “give it a chance.”

The couple went on to say “We managed to get some medication from the pharmacy and the next day we spoke to at least four different couples whod all had exactly the same thing.”

Another holidaymaker also commented “the food was never hot, warm at best. We had regular stomach upsets – the food in many cases was inedible.”

They also added “the hotel lobby and bar areas smelt of sick, the incense sticks tried to mask this in the lobby.”

Anne Thomson, Head of Travel Law at Your Holiday Claims, commented on the illnesses: “It is always upsetting to read about people having their holidays ruined due to illnesses.”

“It seems that guests are suffering gastric illnesses as a result of breakdowns in food and hygiene practices. Tour operators need to ensure that their hotels maintain constantly high standards.”

“If you have become ill whilst staying at the Sunrise Holidays Resort in Hurghada, please contact Your Holiday Claims as you may be entitle to compensation.”

Contact Your Holiday Claims

At Your Holiday Claims, our dedicated holiday claims team has over 50 years combined experience within the travel law industry. They have the necessary background knowledge and expertise to help you make a successful claim for compensation.

We are on hand to offer any advice and guidance that you may need and will always keep you up to date on the claims process.

For more information on how we can help you, contact Your Holiday Claims today. You can call free on 0330 100 2851 or simply complete the online contact below and we will be in touch as soon as possible.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Honeymooners fall ill at Sunrise Holidays Resort, Hurghada
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