After reading reports of illness on TripAdvisor about the Sunrise Holidays Resort, we are becoming concerned about the quality of the food served.
The hotel is promoted by Thomas Cook holidays amongst others. The Sunrise Holidays Resort enjoys its own private beach, along with 4 restaurants and swimming pool.
A couple on their honeymoon have said that the food was âappallingâ and not âcooked properly.â
The couple reported that they had contracted food poisoning whilst staying at this hotel and they suffered symptoms including âflu-like aches, terrible stomach cramps and sickness.â
The honeymooners complained to their Thomas Cook representative and asked to be moved. The representative apparently asked them to âgive it a chance.â
The couple went on to say âWe managed to get some medication from the pharmacy and the next day we spoke to at least four different couples whoâd all had exactly the same thing.â
Another holidaymaker also commented âthe food was never hot, warm at best. We had regular stomach upsets â the food in many cases was inedible.â
They also added âthe hotel lobby and bar areas smelt of sick, the incense sticks tried to mask this in the lobby.â
Anne Thomson, Head of Travel Law at Your Holiday Claims, commented on the illnesses: âIt is always upsetting to read about people having their holidays ruined due to illnesses.â
âIt seems that guests are suffering gastric illnesses as a result of breakdowns in food and hygiene practices. Tour operators need to ensure that their hotels maintain constantly high standards.â
âIf you have become ill whilst staying at the Sunrise Holidays Resort in Hurghada, please contact Your Holiday Claims as you may be entitle to compensation.â
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