Honeymoon at Rixos Resort in Sharm el Sheikh, Egypt ruined by gastroenteritis

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Two British holidaymakers have had their honeymoon “ruined” by illness at the Rixos Resort in Sharm el Sheikh, Egypt.

Reports of illness on the hotel review website TripAdvisor have included holidaymakers suffering from gastroenteritis during their stay. Others who have fallen ill on holiday at the Rixos Resort have commented on witnessing poor food standards.

A newly married couple travelled to the Rixos Resort to enjoy their honeymoon but instead spent days suffering gastroenteritis.

Commenting on TripAdvisor:  “My husband and I chose this as our honeymoon destination but we will never return.

“This is the worst hotel we have ever come across. My husband and I both spent three days of our honeymoon extremely sick with my husband having to be put on a drip as he was diagnosed with gastroenteritis which can be associated with food poisoning.

“On one of the nights my husband and I ordered a pharaoh beer and his was noticeably watered down.

“I have to say the Rixos Resort ruined our honeymoon and for the price we paid it is extremely poor that no contact has been made.”

Gastroenteritis is an intestinal infection which causes holidaymakers to suffer symptoms including sickness, stomach cramps, and diarrhoea. In more serious cases, dehydration can lead to medical attention being required. Dehydration may be treated through replacing fluids with an intravenous drip.

Others who have fallen ill at the Rixos resort have stated that the food quality at the resort was poor. A holidaymaker from Suffolk said: “We thought the food was awful!

“The food was the same in the buffet restaurant all week (grilled fish, overcooked veg, and stew). I really struggled to find something other than the safe option of chips to eat.

“And just to top it off, I was ill for a week with severe diarrhoea from the day I got home.”

Tracy Stansfield, an experienced holiday claims solicitor at Your Holiday Claims, stated: “It is saddening to read of a honeymoon ruined due to illness suffered on holiday.

“There is a danger of illness when alcoholic drinks are watered down. Consuming contaminated drinking water can lead to serious illness and we advise holidaymakers to avoid tap water wherever possible.

“We would hope that any complaints received in relation to sickness or drinks being watered down are fully investigated by tour operators and hotel management at the Rixos Resort.

“We would urge anyone who has fallen ill on holiday at the Rixos Resort to contact Your Holiday Claims as soon as possible to discover whether they may be able to make a claim for compensation. Your Holiday Claims have successfully settled claims at this resort, recently helping a Norwich holidaymaker secure £2,750 in compensation after she was left on a “cocktail of drugs” due to severe gastroenteritis.”

Contact Your Holiday Claims today

At Your Holiday Claims we have over 50 years combined experience representing British holidaymakers who have suffered a holiday illness abroad. We have the background knowledge and expertise to ensure that you obtain the best possible outcome for your claim.

Our holiday claims experts are on hand to answer any questions that you may have and will always keep you up to date with the progress of your claim.

To receive a free, no obligation initial consultation, call today on 0330 100 2851 or simply complete the quick online contact form and we will be in touch with you shortly.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Honeymoon at Rixos Resort in Sharm el Sheikh, Egypt ruined by gastroenteritis
Shaun Starr