Honeymoon and holidays in ruins at the Grand Hotel in Sharm el Sheikh, Egypt

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At Your Holiday Claims we have recently received an enquiry from a holidaymaker who, together with her friend, fell ill during their stay at the Grand Hotel during the first week in June.

The holiday was booked through the specialist tour operator Red Sea Holidays.

We are informed that many holidaymakers have reported experiencing symptoms including sickness, stomach cramps, and diarrhoea. Visitors to the hotel have taken to the review website TripAdvisor to comment on the illness they suffered.

A couple from Cardiff found their Egyptian honeymoon in ruins after losing three days of their holiday due to illness.

They commented: “We both had sickness and diarrhoea which I’m convinced was caused by the food. Been home nearly a week and I’m still ill.

“This was our honeymoon and it was meant to be special but we lost three days due to illness. I would not return.”

Another holidaymaker also complained on TripAdvisor that the illness they contracted continued to affect them on their return home.

They said: “The food was terrible. The food that was edible (or so we thought) was not served at the correct temperature and was often cold or just warm.

“This resulted in four of our party suffering from bad tummies which we had to get treatment for. This continued for two weeks after we arrived home and we were unable to eat hot food without having stomach cramps.”

Others have also complained of missing out on large parts of their holiday as a result of suffering an illness.

A holidaymaker from Harlow stated: “Having travelled to Egypt before we were prepared, but not for the serious illness that we all experienced. Four of the seven days were wiped out and now home we are all struggling with continued stomach issues.

“The hotel and pharmacist on site insist it is the weather and normal for Egypt but then they try to give you antibiotics which are used to fight bugs. We tried all the preparations bought from England and ended up spending a small fortune at the hotel pharmacy just to try and get my husband fit to fly.

“All the guests we spoke to were ill. It is not normal under any circumstances to be unable to leave your room leave your hotel room for days and days on end.

“This needs reviewing Red Sea Holidays by health and safety. A ruined week in paradise.”

Anne Thomson, Head of Travel Law at Your Holiday Claims, said of the outbreak: “The enquiry that we have received, together with the other reported cases of illness at the Grand Hotel, do raise concerns.

“We have read numerous reports online of holidaymakers requiring medical treatment and spending days of their holiday confined within their hotel rooms. This not only ruins a holiday, but can also lead to incurring costly out of pocket medical expenses.

“We would urge anyone who has fallen ill at The Grand Hotel in Sharm el Sheikh to contact us as soon as possible for advice on the merits of making a claim for compensation.”

Contact Your Holiday Claims today

For more information on how you could make a successful claim for compensation, contact Your Holiday Claims today.

Our holiday claims specialists have over 50 years’ combined experience dealing with claims involving holidaymakers who have suffered a holiday illness abroad. To receive a free, no obligation initial consultation, you can call 0330 100 2851 or to arrange a quick call-back, simply complete the online contact form below and we will be in touch shortly.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Honeymoon and holidays in ruins at the Grand Hotel in Sharm el Sheikh, Egypt
Shaun Starr