Holidays ruined by illness at the Sonesta Beach Resort

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British holidaymakers have reported poor hygiene standards and outbreaks of illness at the Sonesta Beach Resort in Sharm el Sheikh, Egypt.

Visitors to the Thomas Cook and First Choice promoted hotel have experienced symptoms including sickness, stomach cramps and diarrhoea. This has led to many critical reports on the review website TripAdvisor.

One holidaymaker stated that they there were aware of a number of other guests who were affected by illness.

They commented: “The range of food available at the buffet is limited and repeated on a weekly basis and may have issues of hygiene as everyone you spoke to had stomach issues leading to clinic visits which lasted on and off the whole holiday.”

Others have reported suffering from “very bad stomach cramps” after eating food which “wasnt warm at all”. A hotel guest added that they were affected by “diarrhoea every day for the whole week”.

Anne Thomson, Head of Travel Law at Your Holiday Claims, commented on the reports: “We are concerned to once again become aware of cases of illness at the Sonesta Beach Resort.

“We were contacted by holidaymakers in 2014 whose stays at the resort were ruined by illness and have previously obtained £2,900 in holiday illness compensation for one holidaymaker who contracted gastroenteritis during their stay.

“I would encourage anyone who has fallen ill at the Sonesta Beach Resort in the last three years to contact myself, or a member of our expert team to discover whether they may be able to make a successful claim for compensation.”

Have you been affected by outbreaks of illness at the Sonesta Beach Resort?

If your holiday was ruined by illness at the Sonesta Beach Resort, our dedicated holiday claims team is here to help you.

The specialist holiday illness solicitors at Your Holiday Claims are on hand to answer any questions you may have on the claims process.

To receive a free, no obligation initial consultation, call us on 0330 100 2851, or simply complete our online contact form to arrange a quick call-back.

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Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Holidays ruined by illness at the Sonesta Beach Resort