Holidays ruined and hotel transfer requests reported at Egypt Hotel due to holiday illness, Hauza Beach Resort, Sharm el Sheikh

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British holidaymakers have reported suffering holiday illness at the Hauza Beach Resort in Sharm el Sheikh, Egypt.

There have been numerous reports relating to poor food and hygiene standards and unclean guest rooms. British holidaymakers have used the hotel review website TripAdvisor to comment on the facilities at the Hauza Beach Resort.

One holidaymaker from London commented: “There is very little variety of food. It looks old and reused from breakfast and dinner.

“The restaurant has a very distinct smell that will stay with you for a while although we can’t quite put our finger on what it smelt of but it wasn’t nice.

“The food was a massive let down. We were so unwell, even after going to the pharmacy for help.”

Others found unclean rooms which had been infested with ants on their arrival at the hotel.

Another hotel guest from London commented: “The shower was filthy with a thick film up the walls of old gunk which others have washed off over many months. Massive ants infested the bathroom, crawling all over the toilet seat.

“The food, cutlery, and crockery was not replaced quickly. Food was not kept warm enough to stop bugs.”

There have been many more complaints regarding the condition of hotel rooms. Some have also reported requesting to transfer from the hotel in order to enjoy the remaining days of their holiday elsewhere.

A hotel guest from Bedford said: “Dirty rooms, bed linen dirty and smelly, bathroom black, floor dirty with ants. Do not go in the restaurant as it is the worst food we have ever eaten on holiday resulting in an upset tummy for half of the holiday and three days after our return home.”

Anne Thomson, Head of Travel Law at Your Holiday Claims, said: “The numerous reports of illness at the Hauza Beach Resort are worrying.

“A large number of holidaymakers have questioned the quality of the food and hygiene at the hotel. We would hope that the holiday providers and hotel management carry out a full investigation into the hygiene standards at the Hauza Beach Resort to protect the health of all hotel guests.

“I would urge anyone who has fallen ill on holiday at the Hauza Beach Resort to contact us as soon as possible to discover whether you may be able to make a claim for compensation.”

Contact Your Holiday Claims today

If you have suffered a holiday illness at the Hauza Beach Resort in Sharm el Sheikh, you may be able to make a claim for holiday illness compensation.

Our holiday claims lawyers have over 50 years’ combined experience within the travel law industry. They have represented holidaymakers throughout the UK, helping them to obtain the compensation they deserve. Go online for more information on package holiday illness claims.

We are here to help you make a stress free claim. We are always on hand to offer you any advice that you may need and will keep you up to date on the progress of your claim.

For a free, no obligation initial consultation, call us today on 0330 100 2851 or simply complete the online contact form to arrange a quick call-back and we will be in touch soon.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Holidays ruined and hotel transfer requests reported at Egypt Hotel due to holiday illness, Hauza Beach Resort, Sharm el Sheikh
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