British holidaymakers have reported suffering holiday illness at the Hauza Beach Resort in Sharm el Sheikh, Egypt.
There have been numerous reports relating to poor food and hygiene standards and unclean guest rooms. British holidaymakers have used the hotel review website TripAdvisor to comment on the facilities at the Hauza Beach Resort.
One holidaymaker from London commented: “There is very little variety of food. It looks old and reused from breakfast and dinner.
“The restaurant has a very distinct smell that will stay with you for a while although we can’t quite put our finger on what it smelt of but it wasn’t nice.
“The food was a massive let down. We were so unwell, even after going to the pharmacy for help.”
Others found unclean rooms which had been infested with ants on their arrival at the hotel.
Another hotel guest from London commented: “The shower was filthy with a thick film up the walls of old gunk which others have washed off over many months. Massive ants infested the bathroom, crawling all over the toilet seat.
“The food, cutlery, and crockery was not replaced quickly. Food was not kept warm enough to stop bugs.”
There have been many more complaints regarding the condition of hotel rooms. Some have also reported requesting to transfer from the hotel in order to enjoy the remaining days of their holiday elsewhere.
A hotel guest from Bedford said: “Dirty rooms, bed linen dirty and smelly, bathroom black, floor dirty with ants. Do not go in the restaurant as it is the worst food we have ever eaten on holiday resulting in an upset tummy for half of the holiday and three days after our return home.”
Anne Thomson, Head of Travel Law at Your Holiday Claims, said: “The numerous reports of illness at the Hauza Beach Resort are worrying.
“A large number of holidaymakers have questioned the quality of the food and hygiene at the hotel. We would hope that the holiday providers and hotel management carry out a full investigation into the hygiene standards at the Hauza Beach Resort to protect the health of all hotel guests.
“I would urge anyone who has fallen ill on holiday at the Hauza Beach Resort to contact us as soon as possible to discover whether you may be able to make a claim for compensation.”
Contact Your Holiday Claims today
If you have suffered a holiday illness at the Hauza Beach Resort in Sharm el Sheikh, you may be able to make a claim for holiday illness compensation.
Our holiday claims lawyers have over 50 years’ combined experience within the travel law industry. They have represented holidaymakers throughout the UK, helping them to obtain the compensation they deserve. Go online for more information on package holiday illness claims.
We are here to help you make a stress free claim. We are always on hand to offer you any advice that you may need and will keep you up to date on the progress of your claim.
For a free, no obligation initial consultation, call us today on 0330 100 2851 or simply complete the online contact form to arrange a quick call-back and we will be in touch soon.