Holidays reportedly marred by illness at Cubas Ocean Casa del Mar resort

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Holidays reportedly marred by illness at Cubas Ocean Casa del Mar resort

It has come to the attention of the legal specialists here at YourHolidayClaims that numerous recent visitors of the Ocean Casa del Mar hotel in Cuba, have unfortunately had their visits interrupted by sickness.

Have you also been struck by sickness on your recent package holiday to Cuba? If you answered yes to this question, and your condition lasted for at least seven days, then you may be able to launch a claim for holiday illness compensation!

To find out what your claim could be worth, just answer a few quick questions regarding your case and begin your claim online.

Alternatively if you would rather discuss your claim in more detail with one of our travel law team members, you can do so by calling our dedicated holiday illness helpline on 0330 100 2851 now.

Multiple illnesses recently tear through the Ocean Casa del Mar

  • Former guests of the four star resort claim to have suffered from gastric illness
  • Others reveal that they suffered from hand, foot and mouth during their stay
  • It is not too late to make a claim if youre package holiday has been spoiled by sickness within the last three years!

The YHC team have been notified of multiple online reports, which suggest that illness has recently hindered a number of stays at Cubas Ocean Casa del Mar hotel.

Some of those that have been affected have left comments on the website TripAdvisor which reveal the extent of their illnesses, such as one February 2018 visitor who claimed:

“My only complaint l have with this resort and what will hinder my decision to come back [on] April 13th, because l can still cancel my reservation, was the fact that now that l am home, l have been very ill.

“Since the Wednesday before coming home, l have now been seen by the doctor and apparently l have caught a parasite from being down there, and this is what has cause me to have all the flu like symptoms.

“You have to be very careful when eating food the doctor said, because food that is supposed to be “hot” should be hot!

“Cuba itself needs to maybe get some training on proper food handling procedures. Less people would get sick”.

Additionally, further holidaymakers have also posted reviews to warn others of the ordeals they had to face whilst staying at the Ocean Casa del Mar. Another recent visitor of the First Choice promoted hotel stated that they wouldnt recommend the resort, before adding:

“As I am told it is an expectation to experience upset stomach and diarrhoea in Cuba, I always pondered why people travelled there.

“I decided it cant be true as a certainty and went in good faith that if we experienced it, it would be mild. However we both experienced it at the end of trip and it put a large damper on our spirits.

“In addition to our stomach issues I unfortunately contracted hand foot and mouth virus on our stay and had to take two weeks off work afterwards as a result.

“All in all, we would not come back to Ocean Casa del Mar”.

Comments from our travel law specialist

“Cuba has become a hotspot for holiday illness cases in recent times, and unfortunately it appears that yet another Cuban hotel has recently hosted an outbreak of sickness which has subsequently devastated multiple holidays.

“If you are ever in Cuba and begin to develop symptoms of gastric illness or hand, foot and mouth disease, then it is crucial that you notify your tour operator of your condition at your earliest convenience.

“It is also important to remember that you do not let illness have the last word. Find out if you can secure justice for your ruined break by getting in touch with the specialists here at YourHolidayClaims today”.

Leigh Carroll
Litigation Executive at YourHolidayClaims

Speak to the specialists today

Our experienced legal team have helped holidaymakers claw back over 1 million pounds in compensation over the last few years, could you join them?

If you think as thought you may be eligible to make a claim for holiday illness compensation, call the YHC team today on 0330 100 2851.

Or if you are unable to discuss your claim with us over the phone right now, you can also get your claim on track by completing our quick and simple online enquiry form.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Holidays reportedly marred by illness at Cubas Ocean Casa del Mar resort
Daniel Groves