Holidaymakers have taken to social media and TripAdvisor to warn of illness and poor hygiene standards at ClubHotel Riu Jalisco in Mexico.
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Bed bugs and sickness at ClubHotel Riu Jalisco
- Bed bugs and sickness ruin hard-earned holidays
- Appalling hygiene standards described
- Holidaymaker claims the hotel “is a joke and needs to be shut down”
In recent weeks, reports of ruined Mexican holidays at the five-star ClubHotel Riu Jalisco have been mounting.
One Facebook user bluntly labels the resort an “absolute disgrace” and lists his complaints as follows:
“Walked out of 3 restaurants due to lack of or hot food being stone cold even when the food was sent back it was given back to me cold again.
“Had to be moved rooms due to hygiene issues with floor and bedding, leaking fridge my partner slipping on puddles of water, shower falling off the wall and hitting my partner on the head, and also being bitten by bed bugs (diagnosed by a doctor).
“Swimming pool and self-service drinks machines full of wasps alive and dead (disgusting)”.
Reviews on TripAdvisor are similarly scathing with one recently returned guest pleading for the hotel to be “shut down”.
The disgruntled holidaymaker claims to have suffered from sickness during their stay and labels the food at the resort “terrible … It was touched by everyone and not sanitary at all”.
YourHolidayClaims are no strangers to holiday illness in Mexico and we regularly help stricken holidaymakers receive thousands in successful no win no fee claims.
Just over a month ago we helped a holidaymaker from Leeds secure £3000 in compensation after illness turned their dream holiday into Mexican misery.
You can read the full details on their ordeal and how YHC helped here.
Our experienced solicitors’ comments
“From all reports, it appears that several breakdowns in hygiene standards have occurred at this resort.
“No holidaymaker should have their hard-earned time away ruined by illness and I would encourage anyone who has fallen foul of hygiene standards on their package holiday to come forward and seek legal advice from YourHolidayClaims.
“There is no need to suffer in silence when we are only a phone call or click away”.
Sue Robinson
Experienced solicitor at YourHolidayClaims
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